填空题

PART SIX
· In most lines of the following text, there is one unnecessary word. It is either grammatically incorrect or does not fit in with the sense of the text.
· For each numbered line 41—52, find the unnecessary word. Some lines are correct. If a line is correct, write CORRECT.

FORT WAYNE, Ind.—Steel Dynamics Inc. , an operator of electric
and furnace mini-mills, who on Thursday said that a Michigan circuit (41) ______
court of judge dismissed a General Motors Corp. lawsuit against the (42) ______
company over an alleged contract violation of a multi-year steel (43) ______
purchase agreement.
Because in March General Motors filed suit against Steel Dynamics and (44) ______
Textron Inc. , both of which supply with steel fasteners and other parts (45) ______
to the automaker, as seeking damages, and contending that the (46) ______
companies’ recently increased prices violated contracts with the (47) ______
manufacturer.
Though on Wednesday, the judge dismissed General Motors’ suit on (48) ______
the basis that it had failed to state a legally valid claim against Steel (49) ______
Dynamics.
Steel Dynamics shares recently traded down 29 cents, or for nearly 1 (50) ______
percent, which at $31.37 on the Nasdaq, and General Motors shares (51) ______
were down 31 cents at $42.82, but on the New York Stock Exchange. (52) ______

答案: which
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填空题


PART ONE
· Look at the sentences below and following texts.
· Which text does each sentence refer to
· For each sentence 1—8, mark one letter A, B, C, D or E.
· You will need to use some of the letters more than once.

A. David V. Harkins
David V. Harkins has been affiliated with Thomas H. Lee Partners, L. P. and its predecessor, Thomas H. Lee Company, since its founding in 1974, and currently serves as President of Thomas H. Lee Partners, L.P. In addition, he has over 30 years experience in the investment and venture capital industry with the John Hancock Mutual Life Insurance Company, where he began his career, as well as TA Associates and Massachusetts Capital Corporation. Mr. Harkins also founded National Dentex Corporation and serves as Chairman of the Board. He is currently a director of Cott Corp. and Syratech Corp. Mr. Harkins also serves as President and Trustee of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas H. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P. , Principal Managing Director of Thomas H. Lee Advisors, LLC, TH Lee, Putnam Capital Advisors, LLC, and Thomas H. Lee Management Company, LLC, President of THL Fund IV Bridge Corp. and THL Investment Management Corp. , and Vice President of THL Equity Holdings III, Inc.
B. Hoff, Walter M.
Mr. Hoff is Chairman and Chief Executive Officer of NDCHealth. Prior to joining NDCHeahh, Mr. Hoff was Executive Vice President of First Data Corporation from 1991 to 1997, with responsibility for First Data Card Services Group. Mr. Hoff served as Chief Financial Officer and Executive Vice President of American Express Information Services Corporation (predecessor to First Data Corporation) from 1989 to 1991.
C. Thomas H. Lee
Thomas H. Lee founded Thomas H. Lee Partners, L. P.’s predecessor, Thomas H. Lee Company, in 1974 and from that time through July 1999, served as its President. Mr. Lee currently serves as General Director of Thomas H. Lee Partners, L. P. , which is a Boston-based private equity firm that focuses on investments in growth companies. From 1966 through 1974, Mr. Lee was with First National Bank of Boston where he directed the bank’s high technology lending group from 1968 to 1974. Mr. Lee is also a director of Vertis Holdings, Inc. , Finlay Fine Jewelry Corporation, First Security Services Corporation, Miller Import Corporation, Safelite Glass Corporation, The Smith & Wollensky Restaurant Group, Inc., Vail Resorts, Inc., and Wyndham International, Inc. Mr. Lee is an individual general partner of ML-Lee Acquisition Fund II, L.P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L.P. Mr. Lee also serves as Chairman of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas FI. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P.
D. Matthew S. Melius
Matthew S. Melius has been Executive Vice President, Credit Risk Management of Thomas H. Lee Partners, L.P. since January 2001. Mr. Melius previously was Executive Vice President, E-commerce of the Company from September 2000 to December 2000; Senior Vice President, E-Commerce from January 2000 to August 2000; Senior Vice President, Portfolio Marketing from January 1998 to December 1999; and Vice President, Marketing from September 1995 to December 1997. Prior to that, Mr. Melius served seven years in the credit card division of the First National Bank of Omaha, where he advanced from a management trainee to manager of the portfolio management department, where he directed the account retention and portfolio profitability operations.
E. Dan N. Piteleski
Dan N. Piteleski has been Executive Vice President and Chief Information Officer of Thomas H. Lee Partners, L.P. since May 2002. Mr. Piteleski previously was Senior Vice President, Chief Information Officer of the Company from May 2001 to April 2002. Prior to joining it, Mr. Piteleski was Vice President, Chief Information Officer of H.B. Fuller Company for six years. Prior to H. B. Fuller, Mr. Piteleski served as Vice President, Information Systems at Zenith Data Systems for two and one-half years. Before Zenith, Mr. Piteleski was Manager, Information Systems and Technology at Apple Computer for four years. Mr. Piteleski also has worked in information systems at Equitable Resources Energy Company, Inc. , and American Standard.He had served as a management trainee.

答案: D
填空题


PART ONE
· Look at the sentences below and following texts.
· Which text does each sentence refer to
· For each sentence 1—8, mark one letter A, B, C, D or E.
· You will need to use some of the letters more than once.

A. David V. Harkins
David V. Harkins has been affiliated with Thomas H. Lee Partners, L. P. and its predecessor, Thomas H. Lee Company, since its founding in 1974, and currently serves as President of Thomas H. Lee Partners, L.P. In addition, he has over 30 years experience in the investment and venture capital industry with the John Hancock Mutual Life Insurance Company, where he began his career, as well as TA Associates and Massachusetts Capital Corporation. Mr. Harkins also founded National Dentex Corporation and serves as Chairman of the Board. He is currently a director of Cott Corp. and Syratech Corp. Mr. Harkins also serves as President and Trustee of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas H. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P. , Principal Managing Director of Thomas H. Lee Advisors, LLC, TH Lee, Putnam Capital Advisors, LLC, and Thomas H. Lee Management Company, LLC, President of THL Fund IV Bridge Corp. and THL Investment Management Corp. , and Vice President of THL Equity Holdings III, Inc.
B. Hoff, Walter M.
Mr. Hoff is Chairman and Chief Executive Officer of NDCHealth. Prior to joining NDCHeahh, Mr. Hoff was Executive Vice President of First Data Corporation from 1991 to 1997, with responsibility for First Data Card Services Group. Mr. Hoff served as Chief Financial Officer and Executive Vice President of American Express Information Services Corporation (predecessor to First Data Corporation) from 1989 to 1991.
C. Thomas H. Lee
Thomas H. Lee founded Thomas H. Lee Partners, L. P.’s predecessor, Thomas H. Lee Company, in 1974 and from that time through July 1999, served as its President. Mr. Lee currently serves as General Director of Thomas H. Lee Partners, L. P. , which is a Boston-based private equity firm that focuses on investments in growth companies. From 1966 through 1974, Mr. Lee was with First National Bank of Boston where he directed the bank’s high technology lending group from 1968 to 1974. Mr. Lee is also a director of Vertis Holdings, Inc. , Finlay Fine Jewelry Corporation, First Security Services Corporation, Miller Import Corporation, Safelite Glass Corporation, The Smith & Wollensky Restaurant Group, Inc., Vail Resorts, Inc., and Wyndham International, Inc. Mr. Lee is an individual general partner of ML-Lee Acquisition Fund II, L.P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L.P. Mr. Lee also serves as Chairman of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas FI. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P.
D. Matthew S. Melius
Matthew S. Melius has been Executive Vice President, Credit Risk Management of Thomas H. Lee Partners, L.P. since January 2001. Mr. Melius previously was Executive Vice President, E-commerce of the Company from September 2000 to December 2000; Senior Vice President, E-Commerce from January 2000 to August 2000; Senior Vice President, Portfolio Marketing from January 1998 to December 1999; and Vice President, Marketing from September 1995 to December 1997. Prior to that, Mr. Melius served seven years in the credit card division of the First National Bank of Omaha, where he advanced from a management trainee to manager of the portfolio management department, where he directed the account retention and portfolio profitability operations.
E. Dan N. Piteleski
Dan N. Piteleski has been Executive Vice President and Chief Information Officer of Thomas H. Lee Partners, L.P. since May 2002. Mr. Piteleski previously was Senior Vice President, Chief Information Officer of the Company from May 2001 to April 2002. Prior to joining it, Mr. Piteleski was Vice President, Chief Information Officer of H.B. Fuller Company for six years. Prior to H. B. Fuller, Mr. Piteleski served as Vice President, Information Systems at Zenith Data Systems for two and one-half years. Before Zenith, Mr. Piteleski was Manager, Information Systems and Technology at Apple Computer for four years. Mr. Piteleski also has worked in information systems at Equitable Resources Energy Company, Inc. , and American Standard.He began his career in an insurance company.

答案: A
填空题


PART ONE
· Look at the sentences below and following texts.
· Which text does each sentence refer to
· For each sentence 1—8, mark one letter A, B, C, D or E.
· You will need to use some of the letters more than once.

A. David V. Harkins
David V. Harkins has been affiliated with Thomas H. Lee Partners, L. P. and its predecessor, Thomas H. Lee Company, since its founding in 1974, and currently serves as President of Thomas H. Lee Partners, L.P. In addition, he has over 30 years experience in the investment and venture capital industry with the John Hancock Mutual Life Insurance Company, where he began his career, as well as TA Associates and Massachusetts Capital Corporation. Mr. Harkins also founded National Dentex Corporation and serves as Chairman of the Board. He is currently a director of Cott Corp. and Syratech Corp. Mr. Harkins also serves as President and Trustee of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas H. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P. , Principal Managing Director of Thomas H. Lee Advisors, LLC, TH Lee, Putnam Capital Advisors, LLC, and Thomas H. Lee Management Company, LLC, President of THL Fund IV Bridge Corp. and THL Investment Management Corp. , and Vice President of THL Equity Holdings III, Inc.
B. Hoff, Walter M.
Mr. Hoff is Chairman and Chief Executive Officer of NDCHealth. Prior to joining NDCHeahh, Mr. Hoff was Executive Vice President of First Data Corporation from 1991 to 1997, with responsibility for First Data Card Services Group. Mr. Hoff served as Chief Financial Officer and Executive Vice President of American Express Information Services Corporation (predecessor to First Data Corporation) from 1989 to 1991.
C. Thomas H. Lee
Thomas H. Lee founded Thomas H. Lee Partners, L. P.’s predecessor, Thomas H. Lee Company, in 1974 and from that time through July 1999, served as its President. Mr. Lee currently serves as General Director of Thomas H. Lee Partners, L. P. , which is a Boston-based private equity firm that focuses on investments in growth companies. From 1966 through 1974, Mr. Lee was with First National Bank of Boston where he directed the bank’s high technology lending group from 1968 to 1974. Mr. Lee is also a director of Vertis Holdings, Inc. , Finlay Fine Jewelry Corporation, First Security Services Corporation, Miller Import Corporation, Safelite Glass Corporation, The Smith & Wollensky Restaurant Group, Inc., Vail Resorts, Inc., and Wyndham International, Inc. Mr. Lee is an individual general partner of ML-Lee Acquisition Fund II, L.P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L.P. Mr. Lee also serves as Chairman of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas FI. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P.
D. Matthew S. Melius
Matthew S. Melius has been Executive Vice President, Credit Risk Management of Thomas H. Lee Partners, L.P. since January 2001. Mr. Melius previously was Executive Vice President, E-commerce of the Company from September 2000 to December 2000; Senior Vice President, E-Commerce from January 2000 to August 2000; Senior Vice President, Portfolio Marketing from January 1998 to December 1999; and Vice President, Marketing from September 1995 to December 1997. Prior to that, Mr. Melius served seven years in the credit card division of the First National Bank of Omaha, where he advanced from a management trainee to manager of the portfolio management department, where he directed the account retention and portfolio profitability operations.
E. Dan N. Piteleski
Dan N. Piteleski has been Executive Vice President and Chief Information Officer of Thomas H. Lee Partners, L.P. since May 2002. Mr. Piteleski previously was Senior Vice President, Chief Information Officer of the Company from May 2001 to April 2002. Prior to joining it, Mr. Piteleski was Vice President, Chief Information Officer of H.B. Fuller Company for six years. Prior to H. B. Fuller, Mr. Piteleski served as Vice President, Information Systems at Zenith Data Systems for two and one-half years. Before Zenith, Mr. Piteleski was Manager, Information Systems and Technology at Apple Computer for four years. Mr. Piteleski also has worked in information systems at Equitable Resources Energy Company, Inc. , and American Standard.He has been in the company since 1997.

答案: B
填空题


PART ONE
· Look at the sentences below and following texts.
· Which text does each sentence refer to
· For each sentence 1—8, mark one letter A, B, C, D or E.
· You will need to use some of the letters more than once.

A. David V. Harkins
David V. Harkins has been affiliated with Thomas H. Lee Partners, L. P. and its predecessor, Thomas H. Lee Company, since its founding in 1974, and currently serves as President of Thomas H. Lee Partners, L.P. In addition, he has over 30 years experience in the investment and venture capital industry with the John Hancock Mutual Life Insurance Company, where he began his career, as well as TA Associates and Massachusetts Capital Corporation. Mr. Harkins also founded National Dentex Corporation and serves as Chairman of the Board. He is currently a director of Cott Corp. and Syratech Corp. Mr. Harkins also serves as President and Trustee of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas H. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P. , Principal Managing Director of Thomas H. Lee Advisors, LLC, TH Lee, Putnam Capital Advisors, LLC, and Thomas H. Lee Management Company, LLC, President of THL Fund IV Bridge Corp. and THL Investment Management Corp. , and Vice President of THL Equity Holdings III, Inc.
B. Hoff, Walter M.
Mr. Hoff is Chairman and Chief Executive Officer of NDCHealth. Prior to joining NDCHeahh, Mr. Hoff was Executive Vice President of First Data Corporation from 1991 to 1997, with responsibility for First Data Card Services Group. Mr. Hoff served as Chief Financial Officer and Executive Vice President of American Express Information Services Corporation (predecessor to First Data Corporation) from 1989 to 1991.
C. Thomas H. Lee
Thomas H. Lee founded Thomas H. Lee Partners, L. P.’s predecessor, Thomas H. Lee Company, in 1974 and from that time through July 1999, served as its President. Mr. Lee currently serves as General Director of Thomas H. Lee Partners, L. P. , which is a Boston-based private equity firm that focuses on investments in growth companies. From 1966 through 1974, Mr. Lee was with First National Bank of Boston where he directed the bank’s high technology lending group from 1968 to 1974. Mr. Lee is also a director of Vertis Holdings, Inc. , Finlay Fine Jewelry Corporation, First Security Services Corporation, Miller Import Corporation, Safelite Glass Corporation, The Smith & Wollensky Restaurant Group, Inc., Vail Resorts, Inc., and Wyndham International, Inc. Mr. Lee is an individual general partner of ML-Lee Acquisition Fund II, L.P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L.P. Mr. Lee also serves as Chairman of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas FI. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P.
D. Matthew S. Melius
Matthew S. Melius has been Executive Vice President, Credit Risk Management of Thomas H. Lee Partners, L.P. since January 2001. Mr. Melius previously was Executive Vice President, E-commerce of the Company from September 2000 to December 2000; Senior Vice President, E-Commerce from January 2000 to August 2000; Senior Vice President, Portfolio Marketing from January 1998 to December 1999; and Vice President, Marketing from September 1995 to December 1997. Prior to that, Mr. Melius served seven years in the credit card division of the First National Bank of Omaha, where he advanced from a management trainee to manager of the portfolio management department, where he directed the account retention and portfolio profitability operations.
E. Dan N. Piteleski
Dan N. Piteleski has been Executive Vice President and Chief Information Officer of Thomas H. Lee Partners, L.P. since May 2002. Mr. Piteleski previously was Senior Vice President, Chief Information Officer of the Company from May 2001 to April 2002. Prior to joining it, Mr. Piteleski was Vice President, Chief Information Officer of H.B. Fuller Company for six years. Prior to H. B. Fuller, Mr. Piteleski served as Vice President, Information Systems at Zenith Data Systems for two and one-half years. Before Zenith, Mr. Piteleski was Manager, Information Systems and Technology at Apple Computer for four years. Mr. Piteleski also has worked in information systems at Equitable Resources Energy Company, Inc. , and American Standard.He had worked in the IT department of a bank.

答案: C
填空题

PART TWO
· Read the following text.
· Choose the best sentence from A—H to fill in each of the gaps.
· For each gap 9—14, mark one letter A—H.
· Do not use any letter more than once.

Professor Kumar Bhattacharyya, founder and head of Warwick Manufacturing Group (WMG), and Rob Meakin, a personnel director at Marconi, have developed a partnership to train engineers and managers to become e-literate. The New Knowledge Partnership will immerse a team of 40 Marconi managers in what Professor Bhattacharyya calls electronic engineering management or E2. (9) .
Professor Bhattacharyya believes that e-commerce is changing the business environment to a huge extent. (10) and, in some cases, are actually resisting change. He says that "As long as enough industry leaders realize its potential benefits, e-business will make possible a second productivity revolution in Britain. This could take the economy close to eliminating the still-substantial competitiveness gap with its main rivals. Over the last five years in the US there has been a 30% improvement in manufacturing-sector productivity because of information technology. In Britain we can achieve more than that and successful e-business will be worth billions to the UK economy."
Already Britain makes more use of computer-aided design and manufacture (CAD/CAM) and management information-technology systems than other European countries, and has a government that actively promotes e-business. But, observes Professor Bhattacharyya, (11) . "The thing about electronic engineering management is that you can keep your legacy systems; you just need to link those systems with an information engine. At the touch of a button it will allow project managers to see the status of a project, identify problems precisely and make virtually immediate decisions based on information that will be much more complete than in the past."
The E2 program is the result of an alliance by the Warwick Manufacturing Group with America’s leading e-commerce study center, Carnegie Mellon. (12) , where the group has half its business. In Britain, Professor Bhattacharyya has linked up with Sun Microsystems, Oracle and Parametric Technology, to set up a multi-million pound E2 design and manufacturing center at the university (13) .
Professor Bhattacharyya believes that e-commerce is changing business to such an extent that WMG is likely to be renamed Warwick Electronic Manufacturing Group. But, he warns " (14) . Although the net allows British industry to overtake their European peers, it also offers Asian countries the chance to leapfrog the West. For the first time it is not the privilege of the western world because this technology is universal."
A. the latter will be responsible for training many of the Marconi managers in America
B. the move to globalize because of e-commerce is racing ahead
C. which will be used for training and research
D. Britain has never used technology as a growth driver
E. lout most people don’t understand this new technology
F. a wide range of engineering and non-engineering companies has expressed interest in these exciting programs
G. many chief executives do not understand the power of the new technologies
H. which is very popular in Britain

答案: F
填空题

PART THREE
· Read the following text.
· Each question has four suggested answers or ways of finishing the sentence, A, B, C and D.
· Mark one letter A, B, C or D for the answer you choose.

Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working toward a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.
However, firms often have communications problems that can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several Ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on example, anything that is particularly sensitive or confidential, such as an employee’s appraisal, should be done face-to-face.
One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages.
The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: system can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication.
As the number of people involved in an organization increases, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forward. This can lend to a tremendous amount of paperwork and is often less effective than face to face communication. When you are actually talking to someone you can discuss things until you are happy they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received. What you think you have said and what the other person thinks you have said can be very different.
The amount of written information generated in large organization today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average manager’s desk and you will see the problem—it is often covered in letter, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working from home, managing communication is becoming increasingly complex.
Effective communication is essential for organizations in that ______.

A.it makes everyone in the organization work together towards a common goal
B.it makes staff know how they are getting on
C.employees need to understand why their job is important
D.it makes staff know if they are doing right
答案: A
填空题

PART FOUR
· Read the following text.
· Choose the best word to fill each gap.
· For each question 21—30, mark one letter A, B, C or D.

Training must have a purpose, which is (21) when a firm analyses its training needs. A review of manpower planning should include a training (22) which looks carefully at training from the point of view of the company, its various departments and personnel This may show that weaknesses exist in some departments and that, as a result, training is needed for their staff. Training needs are based on an analysis of job descriptions and job specifications.
A job description should give details of the performance that is (23) for a specific job, and a job specification should give information about the behavior knowledge and skills that are expected (24) an employee who works in it. When all of this has been (25) , it is possible to make a training specification. This specifies what the Training Department must teach for the successful performance of the job, and also the best methods to use in training period.
There are many different training methods, and there are advantages and disadvantages (26) all of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place "off the job", in the classroom; but training in using those skills takes place "on the job", by (27) of such activities as job rotation and planned experience.
It is always difficult to evaluate the costs and savings of a training program. The success of such a program depends not only on the methods used but also on the (28) of the staff who do the training. A company can often check on savings in time and cost by examining the manual work performed by operators and technicians who (29) a training program. The evaluation of management and supervisory staff who leave their employment and the number who (30) from work for reasons of health.

A.defined
B.refined
C.confined
D.fined
答案: A
填空题


PART ONE
· Look at the sentences below and following texts.
· Which text does each sentence refer to
· For each sentence 1—8, mark one letter A, B, C, D or E.
· You will need to use some of the letters more than once.

A. David V. Harkins
David V. Harkins has been affiliated with Thomas H. Lee Partners, L. P. and its predecessor, Thomas H. Lee Company, since its founding in 1974, and currently serves as President of Thomas H. Lee Partners, L.P. In addition, he has over 30 years experience in the investment and venture capital industry with the John Hancock Mutual Life Insurance Company, where he began his career, as well as TA Associates and Massachusetts Capital Corporation. Mr. Harkins also founded National Dentex Corporation and serves as Chairman of the Board. He is currently a director of Cott Corp. and Syratech Corp. Mr. Harkins also serves as President and Trustee of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas H. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P. , Principal Managing Director of Thomas H. Lee Advisors, LLC, TH Lee, Putnam Capital Advisors, LLC, and Thomas H. Lee Management Company, LLC, President of THL Fund IV Bridge Corp. and THL Investment Management Corp. , and Vice President of THL Equity Holdings III, Inc.
B. Hoff, Walter M.
Mr. Hoff is Chairman and Chief Executive Officer of NDCHealth. Prior to joining NDCHeahh, Mr. Hoff was Executive Vice President of First Data Corporation from 1991 to 1997, with responsibility for First Data Card Services Group. Mr. Hoff served as Chief Financial Officer and Executive Vice President of American Express Information Services Corporation (predecessor to First Data Corporation) from 1989 to 1991.
C. Thomas H. Lee
Thomas H. Lee founded Thomas H. Lee Partners, L. P.’s predecessor, Thomas H. Lee Company, in 1974 and from that time through July 1999, served as its President. Mr. Lee currently serves as General Director of Thomas H. Lee Partners, L. P. , which is a Boston-based private equity firm that focuses on investments in growth companies. From 1966 through 1974, Mr. Lee was with First National Bank of Boston where he directed the bank’s high technology lending group from 1968 to 1974. Mr. Lee is also a director of Vertis Holdings, Inc. , Finlay Fine Jewelry Corporation, First Security Services Corporation, Miller Import Corporation, Safelite Glass Corporation, The Smith & Wollensky Restaurant Group, Inc., Vail Resorts, Inc., and Wyndham International, Inc. Mr. Lee is an individual general partner of ML-Lee Acquisition Fund II, L.P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L.P. Mr. Lee also serves as Chairman of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas FI. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P.
D. Matthew S. Melius
Matthew S. Melius has been Executive Vice President, Credit Risk Management of Thomas H. Lee Partners, L.P. since January 2001. Mr. Melius previously was Executive Vice President, E-commerce of the Company from September 2000 to December 2000; Senior Vice President, E-Commerce from January 2000 to August 2000; Senior Vice President, Portfolio Marketing from January 1998 to December 1999; and Vice President, Marketing from September 1995 to December 1997. Prior to that, Mr. Melius served seven years in the credit card division of the First National Bank of Omaha, where he advanced from a management trainee to manager of the portfolio management department, where he directed the account retention and portfolio profitability operations.
E. Dan N. Piteleski
Dan N. Piteleski has been Executive Vice President and Chief Information Officer of Thomas H. Lee Partners, L.P. since May 2002. Mr. Piteleski previously was Senior Vice President, Chief Information Officer of the Company from May 2001 to April 2002. Prior to joining it, Mr. Piteleski was Vice President, Chief Information Officer of H.B. Fuller Company for six years. Prior to H. B. Fuller, Mr. Piteleski served as Vice President, Information Systems at Zenith Data Systems for two and one-half years. Before Zenith, Mr. Piteleski was Manager, Information Systems and Technology at Apple Computer for four years. Mr. Piteleski also has worked in information systems at Equitable Resources Energy Company, Inc. , and American Standard.He has been working in the field of information systems.

答案: E
填空题

PART TWO
· Read the following text.
· Choose the best sentence from A—H to fill in each of the gaps.
· For each gap 9—14, mark one letter A—H.
· Do not use any letter more than once.

Professor Kumar Bhattacharyya, founder and head of Warwick Manufacturing Group (WMG), and Rob Meakin, a personnel director at Marconi, have developed a partnership to train engineers and managers to become e-literate. The New Knowledge Partnership will immerse a team of 40 Marconi managers in what Professor Bhattacharyya calls electronic engineering management or E2. (9) .
Professor Bhattacharyya believes that e-commerce is changing the business environment to a huge extent. (10) and, in some cases, are actually resisting change. He says that "As long as enough industry leaders realize its potential benefits, e-business will make possible a second productivity revolution in Britain. This could take the economy close to eliminating the still-substantial competitiveness gap with its main rivals. Over the last five years in the US there has been a 30% improvement in manufacturing-sector productivity because of information technology. In Britain we can achieve more than that and successful e-business will be worth billions to the UK economy."
Already Britain makes more use of computer-aided design and manufacture (CAD/CAM) and management information-technology systems than other European countries, and has a government that actively promotes e-business. But, observes Professor Bhattacharyya, (11) . "The thing about electronic engineering management is that you can keep your legacy systems; you just need to link those systems with an information engine. At the touch of a button it will allow project managers to see the status of a project, identify problems precisely and make virtually immediate decisions based on information that will be much more complete than in the past."
The E2 program is the result of an alliance by the Warwick Manufacturing Group with America’s leading e-commerce study center, Carnegie Mellon. (12) , where the group has half its business. In Britain, Professor Bhattacharyya has linked up with Sun Microsystems, Oracle and Parametric Technology, to set up a multi-million pound E2 design and manufacturing center at the university (13) .
Professor Bhattacharyya believes that e-commerce is changing business to such an extent that WMG is likely to be renamed Warwick Electronic Manufacturing Group. But, he warns " (14) . Although the net allows British industry to overtake their European peers, it also offers Asian countries the chance to leapfrog the West. For the first time it is not the privilege of the western world because this technology is universal."
A. the latter will be responsible for training many of the Marconi managers in America
B. the move to globalize because of e-commerce is racing ahead
C. which will be used for training and research
D. Britain has never used technology as a growth driver
E. lout most people don’t understand this new technology
F. a wide range of engineering and non-engineering companies has expressed interest in these exciting programs
G. many chief executives do not understand the power of the new technologies
H. which is very popular in Britain

答案: G
填空题

PART FOUR
· Read the following text.
· Choose the best word to fill each gap.
· For each question 21—30, mark one letter A, B, C or D.

Training must have a purpose, which is (21) when a firm analyses its training needs. A review of manpower planning should include a training (22) which looks carefully at training from the point of view of the company, its various departments and personnel This may show that weaknesses exist in some departments and that, as a result, training is needed for their staff. Training needs are based on an analysis of job descriptions and job specifications.
A job description should give details of the performance that is (23) for a specific job, and a job specification should give information about the behavior knowledge and skills that are expected (24) an employee who works in it. When all of this has been (25) , it is possible to make a training specification. This specifies what the Training Department must teach for the successful performance of the job, and also the best methods to use in training period.
There are many different training methods, and there are advantages and disadvantages (26) all of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place "off the job", in the classroom; but training in using those skills takes place "on the job", by (27) of such activities as job rotation and planned experience.
It is always difficult to evaluate the costs and savings of a training program. The success of such a program depends not only on the methods used but also on the (28) of the staff who do the training. A company can often check on savings in time and cost by examining the manual work performed by operators and technicians who (29) a training program. The evaluation of management and supervisory staff who leave their employment and the number who (30) from work for reasons of health.

A.analyzes
B.analyzing
C.analysis
D.analysises
答案: C
填空题

PART TWO
· Read the following text.
· Choose the best sentence from A—H to fill in each of the gaps.
· For each gap 9—14, mark one letter A—H.
· Do not use any letter more than once.

Professor Kumar Bhattacharyya, founder and head of Warwick Manufacturing Group (WMG), and Rob Meakin, a personnel director at Marconi, have developed a partnership to train engineers and managers to become e-literate. The New Knowledge Partnership will immerse a team of 40 Marconi managers in what Professor Bhattacharyya calls electronic engineering management or E2. (9) .
Professor Bhattacharyya believes that e-commerce is changing the business environment to a huge extent. (10) and, in some cases, are actually resisting change. He says that "As long as enough industry leaders realize its potential benefits, e-business will make possible a second productivity revolution in Britain. This could take the economy close to eliminating the still-substantial competitiveness gap with its main rivals. Over the last five years in the US there has been a 30% improvement in manufacturing-sector productivity because of information technology. In Britain we can achieve more than that and successful e-business will be worth billions to the UK economy."
Already Britain makes more use of computer-aided design and manufacture (CAD/CAM) and management information-technology systems than other European countries, and has a government that actively promotes e-business. But, observes Professor Bhattacharyya, (11) . "The thing about electronic engineering management is that you can keep your legacy systems; you just need to link those systems with an information engine. At the touch of a button it will allow project managers to see the status of a project, identify problems precisely and make virtually immediate decisions based on information that will be much more complete than in the past."
The E2 program is the result of an alliance by the Warwick Manufacturing Group with America’s leading e-commerce study center, Carnegie Mellon. (12) , where the group has half its business. In Britain, Professor Bhattacharyya has linked up with Sun Microsystems, Oracle and Parametric Technology, to set up a multi-million pound E2 design and manufacturing center at the university (13) .
Professor Bhattacharyya believes that e-commerce is changing business to such an extent that WMG is likely to be renamed Warwick Electronic Manufacturing Group. But, he warns " (14) . Although the net allows British industry to overtake their European peers, it also offers Asian countries the chance to leapfrog the West. For the first time it is not the privilege of the western world because this technology is universal."
A. the latter will be responsible for training many of the Marconi managers in America
B. the move to globalize because of e-commerce is racing ahead
C. which will be used for training and research
D. Britain has never used technology as a growth driver
E. lout most people don’t understand this new technology
F. a wide range of engineering and non-engineering companies has expressed interest in these exciting programs
G. many chief executives do not understand the power of the new technologies
H. which is very popular in Britain

答案: D
填空题


PART ONE
· Look at the sentences below and following texts.
· Which text does each sentence refer to
· For each sentence 1—8, mark one letter A, B, C, D or E.
· You will need to use some of the letters more than once.

A. David V. Harkins
David V. Harkins has been affiliated with Thomas H. Lee Partners, L. P. and its predecessor, Thomas H. Lee Company, since its founding in 1974, and currently serves as President of Thomas H. Lee Partners, L.P. In addition, he has over 30 years experience in the investment and venture capital industry with the John Hancock Mutual Life Insurance Company, where he began his career, as well as TA Associates and Massachusetts Capital Corporation. Mr. Harkins also founded National Dentex Corporation and serves as Chairman of the Board. He is currently a director of Cott Corp. and Syratech Corp. Mr. Harkins also serves as President and Trustee of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas H. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P. , Principal Managing Director of Thomas H. Lee Advisors, LLC, TH Lee, Putnam Capital Advisors, LLC, and Thomas H. Lee Management Company, LLC, President of THL Fund IV Bridge Corp. and THL Investment Management Corp. , and Vice President of THL Equity Holdings III, Inc.
B. Hoff, Walter M.
Mr. Hoff is Chairman and Chief Executive Officer of NDCHealth. Prior to joining NDCHeahh, Mr. Hoff was Executive Vice President of First Data Corporation from 1991 to 1997, with responsibility for First Data Card Services Group. Mr. Hoff served as Chief Financial Officer and Executive Vice President of American Express Information Services Corporation (predecessor to First Data Corporation) from 1989 to 1991.
C. Thomas H. Lee
Thomas H. Lee founded Thomas H. Lee Partners, L. P.’s predecessor, Thomas H. Lee Company, in 1974 and from that time through July 1999, served as its President. Mr. Lee currently serves as General Director of Thomas H. Lee Partners, L. P. , which is a Boston-based private equity firm that focuses on investments in growth companies. From 1966 through 1974, Mr. Lee was with First National Bank of Boston where he directed the bank’s high technology lending group from 1968 to 1974. Mr. Lee is also a director of Vertis Holdings, Inc. , Finlay Fine Jewelry Corporation, First Security Services Corporation, Miller Import Corporation, Safelite Glass Corporation, The Smith & Wollensky Restaurant Group, Inc., Vail Resorts, Inc., and Wyndham International, Inc. Mr. Lee is an individual general partner of ML-Lee Acquisition Fund II, L.P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L.P. Mr. Lee also serves as Chairman of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas FI. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P.
D. Matthew S. Melius
Matthew S. Melius has been Executive Vice President, Credit Risk Management of Thomas H. Lee Partners, L.P. since January 2001. Mr. Melius previously was Executive Vice President, E-commerce of the Company from September 2000 to December 2000; Senior Vice President, E-Commerce from January 2000 to August 2000; Senior Vice President, Portfolio Marketing from January 1998 to December 1999; and Vice President, Marketing from September 1995 to December 1997. Prior to that, Mr. Melius served seven years in the credit card division of the First National Bank of Omaha, where he advanced from a management trainee to manager of the portfolio management department, where he directed the account retention and portfolio profitability operations.
E. Dan N. Piteleski
Dan N. Piteleski has been Executive Vice President and Chief Information Officer of Thomas H. Lee Partners, L.P. since May 2002. Mr. Piteleski previously was Senior Vice President, Chief Information Officer of the Company from May 2001 to April 2002. Prior to joining it, Mr. Piteleski was Vice President, Chief Information Officer of H.B. Fuller Company for six years. Prior to H. B. Fuller, Mr. Piteleski served as Vice President, Information Systems at Zenith Data Systems for two and one-half years. Before Zenith, Mr. Piteleski was Manager, Information Systems and Technology at Apple Computer for four years. Mr. Piteleski also has worked in information systems at Equitable Resources Energy Company, Inc. , and American Standard.He had worked at Apple Computer.

答案: E
填空题

PART THREE
· Read the following text.
· Each question has four suggested answers or ways of finishing the sentence, A, B, C and D.
· Mark one letter A, B, C or D for the answer you choose.

Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working toward a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.
However, firms often have communications problems that can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several Ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on example, anything that is particularly sensitive or confidential, such as an employee’s appraisal, should be done face-to-face.
One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages.
The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: system can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication.
As the number of people involved in an organization increases, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forward. This can lend to a tremendous amount of paperwork and is often less effective than face to face communication. When you are actually talking to someone you can discuss things until you are happy they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received. What you think you have said and what the other person thinks you have said can be very different.
The amount of written information generated in large organization today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average manager’s desk and you will see the problem—it is often covered in letter, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working from home, managing communication is becoming increasingly complex.
People usually respond well to goals that are ______.

A.included in personal communication
B.provided by the organization
C.agreed to by everyone in the organization
D.imposed on the managers
答案: C
填空题

PART FOUR
· Read the following text.
· Choose the best word to fill each gap.
· For each question 21—30, mark one letter A, B, C or D.

Training must have a purpose, which is (21) when a firm analyses its training needs. A review of manpower planning should include a training (22) which looks carefully at training from the point of view of the company, its various departments and personnel This may show that weaknesses exist in some departments and that, as a result, training is needed for their staff. Training needs are based on an analysis of job descriptions and job specifications.
A job description should give details of the performance that is (23) for a specific job, and a job specification should give information about the behavior knowledge and skills that are expected (24) an employee who works in it. When all of this has been (25) , it is possible to make a training specification. This specifies what the Training Department must teach for the successful performance of the job, and also the best methods to use in training period.
There are many different training methods, and there are advantages and disadvantages (26) all of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place "off the job", in the classroom; but training in using those skills takes place "on the job", by (27) of such activities as job rotation and planned experience.
It is always difficult to evaluate the costs and savings of a training program. The success of such a program depends not only on the methods used but also on the (28) of the staff who do the training. A company can often check on savings in time and cost by examining the manual work performed by operators and technicians who (29) a training program. The evaluation of management and supervisory staff who leave their employment and the number who (30) from work for reasons of health.

A.inquired
B.required
C.qualified
D.needed
答案: B
填空题

PART TWO
· Read the following text.
· Choose the best sentence from A—H to fill in each of the gaps.
· For each gap 9—14, mark one letter A—H.
· Do not use any letter more than once.

Professor Kumar Bhattacharyya, founder and head of Warwick Manufacturing Group (WMG), and Rob Meakin, a personnel director at Marconi, have developed a partnership to train engineers and managers to become e-literate. The New Knowledge Partnership will immerse a team of 40 Marconi managers in what Professor Bhattacharyya calls electronic engineering management or E2. (9) .
Professor Bhattacharyya believes that e-commerce is changing the business environment to a huge extent. (10) and, in some cases, are actually resisting change. He says that "As long as enough industry leaders realize its potential benefits, e-business will make possible a second productivity revolution in Britain. This could take the economy close to eliminating the still-substantial competitiveness gap with its main rivals. Over the last five years in the US there has been a 30% improvement in manufacturing-sector productivity because of information technology. In Britain we can achieve more than that and successful e-business will be worth billions to the UK economy."
Already Britain makes more use of computer-aided design and manufacture (CAD/CAM) and management information-technology systems than other European countries, and has a government that actively promotes e-business. But, observes Professor Bhattacharyya, (11) . "The thing about electronic engineering management is that you can keep your legacy systems; you just need to link those systems with an information engine. At the touch of a button it will allow project managers to see the status of a project, identify problems precisely and make virtually immediate decisions based on information that will be much more complete than in the past."
The E2 program is the result of an alliance by the Warwick Manufacturing Group with America’s leading e-commerce study center, Carnegie Mellon. (12) , where the group has half its business. In Britain, Professor Bhattacharyya has linked up with Sun Microsystems, Oracle and Parametric Technology, to set up a multi-million pound E2 design and manufacturing center at the university (13) .
Professor Bhattacharyya believes that e-commerce is changing business to such an extent that WMG is likely to be renamed Warwick Electronic Manufacturing Group. But, he warns " (14) . Although the net allows British industry to overtake their European peers, it also offers Asian countries the chance to leapfrog the West. For the first time it is not the privilege of the western world because this technology is universal."
A. the latter will be responsible for training many of the Marconi managers in America
B. the move to globalize because of e-commerce is racing ahead
C. which will be used for training and research
D. Britain has never used technology as a growth driver
E. lout most people don’t understand this new technology
F. a wide range of engineering and non-engineering companies has expressed interest in these exciting programs
G. many chief executives do not understand the power of the new technologies
H. which is very popular in Britain

答案: A
填空题

PART THREE
· Read the following text.
· Each question has four suggested answers or ways of finishing the sentence, A, B, C and D.
· Mark one letter A, B, C or D for the answer you choose.

Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working toward a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.
However, firms often have communications problems that can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several Ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on example, anything that is particularly sensitive or confidential, such as an employee’s appraisal, should be done face-to-face.
One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages.
The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: system can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication.
As the number of people involved in an organization increases, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forward. This can lend to a tremendous amount of paperwork and is often less effective than face to face communication. When you are actually talking to someone you can discuss things until you are happy they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received. What you think you have said and what the other person thinks you have said can be very different.
The amount of written information generated in large organization today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average manager’s desk and you will see the problem—it is often covered in letter, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working from home, managing communication is becoming increasingly complex.
______ is the most appropriate method of conveying information in the organization.

A.Using examples
B.Speaking directly
C.Telephoning
D.Sending messages
答案: B
填空题


PART ONE
· Look at the sentences below and following texts.
· Which text does each sentence refer to
· For each sentence 1—8, mark one letter A, B, C, D or E.
· You will need to use some of the letters more than once.

A. David V. Harkins
David V. Harkins has been affiliated with Thomas H. Lee Partners, L. P. and its predecessor, Thomas H. Lee Company, since its founding in 1974, and currently serves as President of Thomas H. Lee Partners, L.P. In addition, he has over 30 years experience in the investment and venture capital industry with the John Hancock Mutual Life Insurance Company, where he began his career, as well as TA Associates and Massachusetts Capital Corporation. Mr. Harkins also founded National Dentex Corporation and serves as Chairman of the Board. He is currently a director of Cott Corp. and Syratech Corp. Mr. Harkins also serves as President and Trustee of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas H. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P. , Principal Managing Director of Thomas H. Lee Advisors, LLC, TH Lee, Putnam Capital Advisors, LLC, and Thomas H. Lee Management Company, LLC, President of THL Fund IV Bridge Corp. and THL Investment Management Corp. , and Vice President of THL Equity Holdings III, Inc.
B. Hoff, Walter M.
Mr. Hoff is Chairman and Chief Executive Officer of NDCHealth. Prior to joining NDCHeahh, Mr. Hoff was Executive Vice President of First Data Corporation from 1991 to 1997, with responsibility for First Data Card Services Group. Mr. Hoff served as Chief Financial Officer and Executive Vice President of American Express Information Services Corporation (predecessor to First Data Corporation) from 1989 to 1991.
C. Thomas H. Lee
Thomas H. Lee founded Thomas H. Lee Partners, L. P.’s predecessor, Thomas H. Lee Company, in 1974 and from that time through July 1999, served as its President. Mr. Lee currently serves as General Director of Thomas H. Lee Partners, L. P. , which is a Boston-based private equity firm that focuses on investments in growth companies. From 1966 through 1974, Mr. Lee was with First National Bank of Boston where he directed the bank’s high technology lending group from 1968 to 1974. Mr. Lee is also a director of Vertis Holdings, Inc. , Finlay Fine Jewelry Corporation, First Security Services Corporation, Miller Import Corporation, Safelite Glass Corporation, The Smith & Wollensky Restaurant Group, Inc., Vail Resorts, Inc., and Wyndham International, Inc. Mr. Lee is an individual general partner of ML-Lee Acquisition Fund II, L.P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L.P. Mr. Lee also serves as Chairman of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas FI. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P.
D. Matthew S. Melius
Matthew S. Melius has been Executive Vice President, Credit Risk Management of Thomas H. Lee Partners, L.P. since January 2001. Mr. Melius previously was Executive Vice President, E-commerce of the Company from September 2000 to December 2000; Senior Vice President, E-Commerce from January 2000 to August 2000; Senior Vice President, Portfolio Marketing from January 1998 to December 1999; and Vice President, Marketing from September 1995 to December 1997. Prior to that, Mr. Melius served seven years in the credit card division of the First National Bank of Omaha, where he advanced from a management trainee to manager of the portfolio management department, where he directed the account retention and portfolio profitability operations.
E. Dan N. Piteleski
Dan N. Piteleski has been Executive Vice President and Chief Information Officer of Thomas H. Lee Partners, L.P. since May 2002. Mr. Piteleski previously was Senior Vice President, Chief Information Officer of the Company from May 2001 to April 2002. Prior to joining it, Mr. Piteleski was Vice President, Chief Information Officer of H.B. Fuller Company for six years. Prior to H. B. Fuller, Mr. Piteleski served as Vice President, Information Systems at Zenith Data Systems for two and one-half years. Before Zenith, Mr. Piteleski was Manager, Information Systems and Technology at Apple Computer for four years. Mr. Piteleski also has worked in information systems at Equitable Resources Energy Company, Inc. , and American Standard.He had worked in the credit card department of a bank.

答案: D
填空题

PART TWO
· Read the following text.
· Choose the best sentence from A—H to fill in each of the gaps.
· For each gap 9—14, mark one letter A—H.
· Do not use any letter more than once.

Professor Kumar Bhattacharyya, founder and head of Warwick Manufacturing Group (WMG), and Rob Meakin, a personnel director at Marconi, have developed a partnership to train engineers and managers to become e-literate. The New Knowledge Partnership will immerse a team of 40 Marconi managers in what Professor Bhattacharyya calls electronic engineering management or E2. (9) .
Professor Bhattacharyya believes that e-commerce is changing the business environment to a huge extent. (10) and, in some cases, are actually resisting change. He says that "As long as enough industry leaders realize its potential benefits, e-business will make possible a second productivity revolution in Britain. This could take the economy close to eliminating the still-substantial competitiveness gap with its main rivals. Over the last five years in the US there has been a 30% improvement in manufacturing-sector productivity because of information technology. In Britain we can achieve more than that and successful e-business will be worth billions to the UK economy."
Already Britain makes more use of computer-aided design and manufacture (CAD/CAM) and management information-technology systems than other European countries, and has a government that actively promotes e-business. But, observes Professor Bhattacharyya, (11) . "The thing about electronic engineering management is that you can keep your legacy systems; you just need to link those systems with an information engine. At the touch of a button it will allow project managers to see the status of a project, identify problems precisely and make virtually immediate decisions based on information that will be much more complete than in the past."
The E2 program is the result of an alliance by the Warwick Manufacturing Group with America’s leading e-commerce study center, Carnegie Mellon. (12) , where the group has half its business. In Britain, Professor Bhattacharyya has linked up with Sun Microsystems, Oracle and Parametric Technology, to set up a multi-million pound E2 design and manufacturing center at the university (13) .
Professor Bhattacharyya believes that e-commerce is changing business to such an extent that WMG is likely to be renamed Warwick Electronic Manufacturing Group. But, he warns " (14) . Although the net allows British industry to overtake their European peers, it also offers Asian countries the chance to leapfrog the West. For the first time it is not the privilege of the western world because this technology is universal."
A. the latter will be responsible for training many of the Marconi managers in America
B. the move to globalize because of e-commerce is racing ahead
C. which will be used for training and research
D. Britain has never used technology as a growth driver
E. lout most people don’t understand this new technology
F. a wide range of engineering and non-engineering companies has expressed interest in these exciting programs
G. many chief executives do not understand the power of the new technologies
H. which is very popular in Britain

答案: C
填空题

PART FOUR
· Read the following text.
· Choose the best word to fill each gap.
· For each question 21—30, mark one letter A, B, C or D.

Training must have a purpose, which is (21) when a firm analyses its training needs. A review of manpower planning should include a training (22) which looks carefully at training from the point of view of the company, its various departments and personnel This may show that weaknesses exist in some departments and that, as a result, training is needed for their staff. Training needs are based on an analysis of job descriptions and job specifications.
A job description should give details of the performance that is (23) for a specific job, and a job specification should give information about the behavior knowledge and skills that are expected (24) an employee who works in it. When all of this has been (25) , it is possible to make a training specification. This specifies what the Training Department must teach for the successful performance of the job, and also the best methods to use in training period.
There are many different training methods, and there are advantages and disadvantages (26) all of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place "off the job", in the classroom; but training in using those skills takes place "on the job", by (27) of such activities as job rotation and planned experience.
It is always difficult to evaluate the costs and savings of a training program. The success of such a program depends not only on the methods used but also on the (28) of the staff who do the training. A company can often check on savings in time and cost by examining the manual work performed by operators and technicians who (29) a training program. The evaluation of management and supervisory staff who leave their employment and the number who (30) from work for reasons of health.

A.of
B.with
C.to
D.as
答案: A
填空题


PART ONE
· Look at the sentences below and following texts.
· Which text does each sentence refer to
· For each sentence 1—8, mark one letter A, B, C, D or E.
· You will need to use some of the letters more than once.

A. David V. Harkins
David V. Harkins has been affiliated with Thomas H. Lee Partners, L. P. and its predecessor, Thomas H. Lee Company, since its founding in 1974, and currently serves as President of Thomas H. Lee Partners, L.P. In addition, he has over 30 years experience in the investment and venture capital industry with the John Hancock Mutual Life Insurance Company, where he began his career, as well as TA Associates and Massachusetts Capital Corporation. Mr. Harkins also founded National Dentex Corporation and serves as Chairman of the Board. He is currently a director of Cott Corp. and Syratech Corp. Mr. Harkins also serves as President and Trustee of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas H. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P. , Principal Managing Director of Thomas H. Lee Advisors, LLC, TH Lee, Putnam Capital Advisors, LLC, and Thomas H. Lee Management Company, LLC, President of THL Fund IV Bridge Corp. and THL Investment Management Corp. , and Vice President of THL Equity Holdings III, Inc.
B. Hoff, Walter M.
Mr. Hoff is Chairman and Chief Executive Officer of NDCHealth. Prior to joining NDCHeahh, Mr. Hoff was Executive Vice President of First Data Corporation from 1991 to 1997, with responsibility for First Data Card Services Group. Mr. Hoff served as Chief Financial Officer and Executive Vice President of American Express Information Services Corporation (predecessor to First Data Corporation) from 1989 to 1991.
C. Thomas H. Lee
Thomas H. Lee founded Thomas H. Lee Partners, L. P.’s predecessor, Thomas H. Lee Company, in 1974 and from that time through July 1999, served as its President. Mr. Lee currently serves as General Director of Thomas H. Lee Partners, L. P. , which is a Boston-based private equity firm that focuses on investments in growth companies. From 1966 through 1974, Mr. Lee was with First National Bank of Boston where he directed the bank’s high technology lending group from 1968 to 1974. Mr. Lee is also a director of Vertis Holdings, Inc. , Finlay Fine Jewelry Corporation, First Security Services Corporation, Miller Import Corporation, Safelite Glass Corporation, The Smith & Wollensky Restaurant Group, Inc., Vail Resorts, Inc., and Wyndham International, Inc. Mr. Lee is an individual general partner of ML-Lee Acquisition Fund II, L.P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L.P. Mr. Lee also serves as Chairman of T. H. Lee Mezzanine II, the Administrative General Partner of Thomas FI. Lee Advisors II, L. P. , which is the sole limited partner of the Managing General Partner of ML-Lee Acquisition Fund II, L. P. and ML-Lee Acquisition Fund (Retirement Accounts) II, L. P.
D. Matthew S. Melius
Matthew S. Melius has been Executive Vice President, Credit Risk Management of Thomas H. Lee Partners, L.P. since January 2001. Mr. Melius previously was Executive Vice President, E-commerce of the Company from September 2000 to December 2000; Senior Vice President, E-Commerce from January 2000 to August 2000; Senior Vice President, Portfolio Marketing from January 1998 to December 1999; and Vice President, Marketing from September 1995 to December 1997. Prior to that, Mr. Melius served seven years in the credit card division of the First National Bank of Omaha, where he advanced from a management trainee to manager of the portfolio management department, where he directed the account retention and portfolio profitability operations.
E. Dan N. Piteleski
Dan N. Piteleski has been Executive Vice President and Chief Information Officer of Thomas H. Lee Partners, L.P. since May 2002. Mr. Piteleski previously was Senior Vice President, Chief Information Officer of the Company from May 2001 to April 2002. Prior to joining it, Mr. Piteleski was Vice President, Chief Information Officer of H.B. Fuller Company for six years. Prior to H. B. Fuller, Mr. Piteleski served as Vice President, Information Systems at Zenith Data Systems for two and one-half years. Before Zenith, Mr. Piteleski was Manager, Information Systems and Technology at Apple Computer for four years. Mr. Piteleski also has worked in information systems at Equitable Resources Energy Company, Inc. , and American Standard.He is employed by the same company for the longest time.

答案: A
填空题

PART THREE
· Read the following text.
· Each question has four suggested answers or ways of finishing the sentence, A, B, C and D.
· Mark one letter A, B, C or D for the answer you choose.

Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working toward a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.
However, firms often have communications problems that can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several Ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on example, anything that is particularly sensitive or confidential, such as an employee’s appraisal, should be done face-to-face.
One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages.
The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: system can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication.
As the number of people involved in an organization increases, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forward. This can lend to a tremendous amount of paperwork and is often less effective than face to face communication. When you are actually talking to someone you can discuss things until you are happy they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received. What you think you have said and what the other person thinks you have said can be very different.
The amount of written information generated in large organization today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average manager’s desk and you will see the problem—it is often covered in letter, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working from home, managing communication is becoming increasingly complex.
Senior manager often uses methods, such as memos or notes in order ______.

A.to delegate the task to his subordinates
B.that he can close up the gap between him and staff
C.to communicate as effectively as he can
D.to save time and make communication possible
答案: D
填空题

PART TWO
· Read the following text.
· Choose the best sentence from A—H to fill in each of the gaps.
· For each gap 9—14, mark one letter A—H.
· Do not use any letter more than once.

Professor Kumar Bhattacharyya, founder and head of Warwick Manufacturing Group (WMG), and Rob Meakin, a personnel director at Marconi, have developed a partnership to train engineers and managers to become e-literate. The New Knowledge Partnership will immerse a team of 40 Marconi managers in what Professor Bhattacharyya calls electronic engineering management or E2. (9) .
Professor Bhattacharyya believes that e-commerce is changing the business environment to a huge extent. (10) and, in some cases, are actually resisting change. He says that "As long as enough industry leaders realize its potential benefits, e-business will make possible a second productivity revolution in Britain. This could take the economy close to eliminating the still-substantial competitiveness gap with its main rivals. Over the last five years in the US there has been a 30% improvement in manufacturing-sector productivity because of information technology. In Britain we can achieve more than that and successful e-business will be worth billions to the UK economy."
Already Britain makes more use of computer-aided design and manufacture (CAD/CAM) and management information-technology systems than other European countries, and has a government that actively promotes e-business. But, observes Professor Bhattacharyya, (11) . "The thing about electronic engineering management is that you can keep your legacy systems; you just need to link those systems with an information engine. At the touch of a button it will allow project managers to see the status of a project, identify problems precisely and make virtually immediate decisions based on information that will be much more complete than in the past."
The E2 program is the result of an alliance by the Warwick Manufacturing Group with America’s leading e-commerce study center, Carnegie Mellon. (12) , where the group has half its business. In Britain, Professor Bhattacharyya has linked up with Sun Microsystems, Oracle and Parametric Technology, to set up a multi-million pound E2 design and manufacturing center at the university (13) .
Professor Bhattacharyya believes that e-commerce is changing business to such an extent that WMG is likely to be renamed Warwick Electronic Manufacturing Group. But, he warns " (14) . Although the net allows British industry to overtake their European peers, it also offers Asian countries the chance to leapfrog the West. For the first time it is not the privilege of the western world because this technology is universal."
A. the latter will be responsible for training many of the Marconi managers in America
B. the move to globalize because of e-commerce is racing ahead
C. which will be used for training and research
D. Britain has never used technology as a growth driver
E. lout most people don’t understand this new technology
F. a wide range of engineering and non-engineering companies has expressed interest in these exciting programs
G. many chief executives do not understand the power of the new technologies
H. which is very popular in Britain

答案: B
填空题

PART FOUR
· Read the following text.
· Choose the best word to fill each gap.
· For each question 21—30, mark one letter A, B, C or D.

Training must have a purpose, which is (21) when a firm analyses its training needs. A review of manpower planning should include a training (22) which looks carefully at training from the point of view of the company, its various departments and personnel This may show that weaknesses exist in some departments and that, as a result, training is needed for their staff. Training needs are based on an analysis of job descriptions and job specifications.
A job description should give details of the performance that is (23) for a specific job, and a job specification should give information about the behavior knowledge and skills that are expected (24) an employee who works in it. When all of this has been (25) , it is possible to make a training specification. This specifies what the Training Department must teach for the successful performance of the job, and also the best methods to use in training period.
There are many different training methods, and there are advantages and disadvantages (26) all of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place "off the job", in the classroom; but training in using those skills takes place "on the job", by (27) of such activities as job rotation and planned experience.
It is always difficult to evaluate the costs and savings of a training program. The success of such a program depends not only on the methods used but also on the (28) of the staff who do the training. A company can often check on savings in time and cost by examining the manual work performed by operators and technicians who (29) a training program. The evaluation of management and supervisory staff who leave their employment and the number who (30) from work for reasons of health.

A.gathered
B.accumulated
C.precipitated
D.collected
答案: D
填空题

PART THREE
· Read the following text.
· Each question has four suggested answers or ways of finishing the sentence, A, B, C and D.
· Mark one letter A, B, C or D for the answer you choose.

Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working toward a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.
However, firms often have communications problems that can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several Ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on example, anything that is particularly sensitive or confidential, such as an employee’s appraisal, should be done face-to-face.
One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages.
The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: system can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication.
As the number of people involved in an organization increases, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forward. This can lend to a tremendous amount of paperwork and is often less effective than face to face communication. When you are actually talking to someone you can discuss things until you are happy they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received. What you think you have said and what the other person thinks you have said can be very different.
The amount of written information generated in large organization today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average manager’s desk and you will see the problem—it is often covered in letter, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working from home, managing communication is becoming increasingly complex.
Which is not one of the reasons why the author doesn’t think technological communication such as using email can improve communication

A.Technological system is easily out of date.
B.Employees may need additional training to know how to use.
C.People should use face-to-face communication.
D.These communication tools cost a lot so that not all can afford.
答案: C
填空题

PART FOUR
· Read the following text.
· Choose the best word to fill each gap.
· For each question 21—30, mark one letter A, B, C or D.

Training must have a purpose, which is (21) when a firm analyses its training needs. A review of manpower planning should include a training (22) which looks carefully at training from the point of view of the company, its various departments and personnel This may show that weaknesses exist in some departments and that, as a result, training is needed for their staff. Training needs are based on an analysis of job descriptions and job specifications.
A job description should give details of the performance that is (23) for a specific job, and a job specification should give information about the behavior knowledge and skills that are expected (24) an employee who works in it. When all of this has been (25) , it is possible to make a training specification. This specifies what the Training Department must teach for the successful performance of the job, and also the best methods to use in training period.
There are many different training methods, and there are advantages and disadvantages (26) all of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place "off the job", in the classroom; but training in using those skills takes place "on the job", by (27) of such activities as job rotation and planned experience.
It is always difficult to evaluate the costs and savings of a training program. The success of such a program depends not only on the methods used but also on the (28) of the staff who do the training. A company can often check on savings in time and cost by examining the manual work performed by operators and technicians who (29) a training program. The evaluation of management and supervisory staff who leave their employment and the number who (30) from work for reasons of health.

A.of
B.with
C.to
D.as
答案: C
填空题

PART THREE
· Read the following text.
· Each question has four suggested answers or ways of finishing the sentence, A, B, C and D.
· Mark one letter A, B, C or D for the answer you choose.

Effective communication is essential for all organizations. It links the activities of the various parts of the organization and ensures that everyone is working toward a common goal. It is also extremely important for motivating employees. Staff need to know how they are getting on, what they are doing right and in which areas they could improve. Working alone can be extremely difficult and it is much easier if someone takes an interest and provides support. Employees need to understand why their job is important and how it contributes to the overall success of the firm. Personal communication should also include target setting. People usually respond well to goals, provided these are agreed between the manager and subordinate and not imposed.
However, firms often have communications problems that can undermine their performance. In many cases, these problems occur because messages are passed on in an inappropriate way. There are, of course, several Ways of conveying information to others in the organization. These include speaking to them directly, e-mailing, telephoning or sending a memo. The most appropriate method depends on example, anything that is particularly sensitive or confidential, such as an employee’s appraisal, should be done face-to-face.
One of the main problems for senior executives is that they do not have the time or resources needed to communicate effectively. In large companies, for example, it is impossible for senior managers to meet and discuss progress with each employee individually. Obviously this task can be delegated but at the cost of creating a gap between senior management and staff. As a result, managers are often forced to use other methods of communication, like memos or notes, even if they know these are not necessarily the most suitable means of passing on messages.
The use of technology, such as e-mail, mobile phones and network systems, is speeding up communication immensely. However, this does not mean that more investment in technology automatically proves beneficial: system can become outdated or employees may lack appropriate training. There are many communications tools now available but a firm cannot afford all of them. Even if it could, it does not actually need them all. The potential gains must be weighed up against the costs, and firms should realize that more communication does not necessarily mean better communication.
As the number of people involved in an organization increases, the use of written communication rises even faster. Instead of a quick conversation to sort something out numerous messages can be passed backwards and forward. This can lend to a tremendous amount of paperwork and is often less effective than face to face communication. When you are actually talking to someone you can discuss things until you are happy they have understood and feedback is immediate. With written messages, however, you are never quite sure how it will be received. What you think you have said and what the other person thinks you have said can be very different.
The amount of written information generated in large organization today can lead to communication overload. So much information is gathered that it gets in the way of making decisions. Take a look at the average manager’s desk and you will see the problem—it is often covered in letter, reports and memos. This overload can lead to inefficiencies. For example, managers may not be able to find the information they want when they need it. Communication is also becoming more difficult with the changes occurring in employment patterns. With more people working part-time and working from home, managing communication is becoming increasingly complex.
What’s the topic of this passage

A.Introduction of communication tools
B.Details of written communication
C.Communication in an organization
D.How to improve communication
答案: C
填空题

PART FOUR
· Read the following text.
· Choose the best word to fill each gap.
· For each question 21—30, mark one letter A, B, C or D.

Training must have a purpose, which is (21) when a firm analyses its training needs. A review of manpower planning should include a training (22) which looks carefully at training from the point of view of the company, its various departments and personnel This may show that weaknesses exist in some departments and that, as a result, training is needed for their staff. Training needs are based on an analysis of job descriptions and job specifications.
A job description should give details of the performance that is (23) for a specific job, and a job specification should give information about the behavior knowledge and skills that are expected (24) an employee who works in it. When all of this has been (25) , it is possible to make a training specification. This specifies what the Training Department must teach for the successful performance of the job, and also the best methods to use in training period.
There are many different training methods, and there are advantages and disadvantages (26) all of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place "off the job", in the classroom; but training in using those skills takes place "on the job", by (27) of such activities as job rotation and planned experience.
It is always difficult to evaluate the costs and savings of a training program. The success of such a program depends not only on the methods used but also on the (28) of the staff who do the training. A company can often check on savings in time and cost by examining the manual work performed by operators and technicians who (29) a training program. The evaluation of management and supervisory staff who leave their employment and the number who (30) from work for reasons of health.

A.means
B.ways
C.methods
D.approchs
答案: A
填空题

PART FOUR
· Read the following text.
· Choose the best word to fill each gap.
· For each question 21—30, mark one letter A, B, C or D.

Training must have a purpose, which is (21) when a firm analyses its training needs. A review of manpower planning should include a training (22) which looks carefully at training from the point of view of the company, its various departments and personnel This may show that weaknesses exist in some departments and that, as a result, training is needed for their staff. Training needs are based on an analysis of job descriptions and job specifications.
A job description should give details of the performance that is (23) for a specific job, and a job specification should give information about the behavior knowledge and skills that are expected (24) an employee who works in it. When all of this has been (25) , it is possible to make a training specification. This specifies what the Training Department must teach for the successful performance of the job, and also the best methods to use in training period.
There are many different training methods, and there are advantages and disadvantages (26) all of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place "off the job", in the classroom; but training in using those skills takes place "on the job", by (27) of such activities as job rotation and planned experience.
It is always difficult to evaluate the costs and savings of a training program. The success of such a program depends not only on the methods used but also on the (28) of the staff who do the training. A company can often check on savings in time and cost by examining the manual work performed by operators and technicians who (29) a training program. The evaluation of management and supervisory staff who leave their employment and the number who (30) from work for reasons of health.

A.equal
B.equalness
C.equality
D.equalment
答案: C
填空题

PART FOUR
· Read the following text.
· Choose the best word to fill each gap.
· For each question 21—30, mark one letter A, B, C or D.

Training must have a purpose, which is (21) when a firm analyses its training needs. A review of manpower planning should include a training (22) which looks carefully at training from the point of view of the company, its various departments and personnel This may show that weaknesses exist in some departments and that, as a result, training is needed for their staff. Training needs are based on an analysis of job descriptions and job specifications.
A job description should give details of the performance that is (23) for a specific job, and a job specification should give information about the behavior knowledge and skills that are expected (24) an employee who works in it. When all of this has been (25) , it is possible to make a training specification. This specifies what the Training Department must teach for the successful performance of the job, and also the best methods to use in training period.
There are many different training methods, and there are advantages and disadvantages (26) all of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place "off the job", in the classroom; but training in using those skills takes place "on the job", by (27) of such activities as job rotation and planned experience.
It is always difficult to evaluate the costs and savings of a training program. The success of such a program depends not only on the methods used but also on the (28) of the staff who do the training. A company can often check on savings in time and cost by examining the manual work performed by operators and technicians who (29) a training program. The evaluation of management and supervisory staff who leave their employment and the number who (30) from work for reasons of health.

A.have completed
B.have been completing
C.will have completed
D.are completing
答案: A
填空题

PART FOUR
· Read the following text.
· Choose the best word to fill each gap.
· For each question 21—30, mark one letter A, B, C or D.

Training must have a purpose, which is (21) when a firm analyses its training needs. A review of manpower planning should include a training (22) which looks carefully at training from the point of view of the company, its various departments and personnel This may show that weaknesses exist in some departments and that, as a result, training is needed for their staff. Training needs are based on an analysis of job descriptions and job specifications.
A job description should give details of the performance that is (23) for a specific job, and a job specification should give information about the behavior knowledge and skills that are expected (24) an employee who works in it. When all of this has been (25) , it is possible to make a training specification. This specifies what the Training Department must teach for the successful performance of the job, and also the best methods to use in training period.
There are many different training methods, and there are advantages and disadvantages (26) all of them. Successful training programs depend on an understanding of the difference between learning about skills and training in using them. It is frequently said that learning about skills takes place "off the job", in the classroom; but training in using those skills takes place "on the job", by (27) of such activities as job rotation and planned experience.
It is always difficult to evaluate the costs and savings of a training program. The success of such a program depends not only on the methods used but also on the (28) of the staff who do the training. A company can often check on savings in time and cost by examining the manual work performed by operators and technicians who (29) a training program. The evaluation of management and supervisory staff who leave their employment and the number who (30) from work for reasons of health.

A.stay off
B.stay out
C.stay aside
D.stay away
答案: D
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