（）is one of functions in logistics, wh...

单项选择题（）is one of functions in logistics, which can deliver goods to customer directly by order in the most economic way.

A.Transportation
B.Distribution
C.Sending goods
D.carrying goods

1.单项选择题（）is software about the relation between the customer and the supplier in marketing.

A.CustomerRelationshipManagement（CRM）；

B.CustomerService ；；

C.Salesplanning ；；

D.Distributionchannel

2.单项选择题If the goods is damaged or lost in the process of logistics, the shipper can（）to the carrier.

A.claim
B.ask for pay
C.sue
D.fight

3.单项选择题（）is the function of loading goods in pallet and wrapping it.

A.package
B.Containerization
C.palletizing
D.sorting

4.单项选择题（）is used to protect goods not to be deteriorated like food and medicine.

A.packaging
B.Green Packaging
C.Vacuum packaging
D.Special packaging

5.单项选择题（）is the way to deliver goods for different shippers in the same truck, by the most economic route.

A.Joint Distribution
B.United Distribution
C.Multiple Delivery
D.Joint Delivery

6.单项选择题（）is not a physical wall, but a lot of virtual data to protect the computer network.

A.Data wall
B.Data Channel
C.Data base
D.firewall

7.单项选择题（） is meant to provide facility for customer’s need or inquiry and arrange it.

A.Service
B.business
C.customer service
D.making money

8.单项选择题Saving or reducing expenditure in business is （）

A.Save money
B.Increase cost
C.cost planning
D.cost control

9.单项选择题（）is guaranteed by the full market supply and Just in time ( JIT ) .

A.Zero Inventory logistics
B.Zero stock
C.Inventory
D.Outsourcing inventory

10.单项选择题（）is more accurate and easier than Fixed Interval System ( FIS ) in the order method.

A.Fixed Quantity System
B.Fixed Timing System
C.Fixed Channel System
D.Double-note system