单项选择题Which statement best describes what Cisco Smart Care Service provides?()

A. bundled technical support and maintenance for Cisco networks
B. bundled, unlimited support with the purchase of any Cisco product
C. technical support, maintenance, and monitoring to Cisco networks
D. fee-based add-on support and tech-to-tech assistance for Cisco products


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1.单项选择题Choose the element that differentiates the Cisco SBCS solution from the competing Avaya IP Office and Nortel BCM 50 solutions.()

A. SBCS providesPoE through a modular upgrade.
B. SBCS supports more analog trunks than the competitors.
C. Only SBCS provides bundled conference calling.
D. Only SBCS provides a wireless option.

2.多项选择题The Cisco UC500 component of the Smart Business Communication System provides which three functions?()

A. Internet server hosting
B. Call Manager Enterprise Edition
C. VPN and encryption
D. Cisco Unity voice mail
E. Layer 2 switching
F. Auto Attendant

3.多项选择题When trying to sell a security solution to an e-commerce business, which three business needs should you address?()

A. secure transactions
B. time to market
C. maximum uptime
D. database backups
E. revenue growth
F. scalability for future growth

4.多项选择题According to findings of the bMightyResearch report, which two statements about UC Solutions accurately describe the attributes of SMB decision makers?()

A. Only 20% of decision makers understand UC solutions.
B. They are generally well-educated on what UC solutions offer.
C. Many are yet to be convinced of the need for UC.
D. They have a tendency to support current telephony vendors.

5.多项选择题Which four vertical markets is IPsmartSuite focused?()

A. manufacturing
B. legal
C. healthcare
D. financial
E. automotive
F. retail

6.单项选择题How does system management differ between Cisco and Cisco Small Business products?()

A. Cisco Small Business products are supported by intuitive GUIs.
B. Cisco products are supported by multiple manageability options.
C. Cisco Small Business products offer multiple manageability interfaces.
D. Cisco products offer individual device management.

7.单项选择题Which feature is an advantage of the Cisco Small Business VPN Router Series?()

A. QuickVPN (QVPN) client software for simplified management
B. minimal configuration requirements
C. 802.1g capabilities and support for multiple wireless networks simultaneously (multiple BSSIDs)
D. wireless bridging to overcome the lack of physical network cable

8.多项选择题What are two benefits for the Cisco partner, derived from the Cisco SBR methodology? ()

A. There is faster implementation of new business applications.
B. Solution differentiation from the competition allows for premium margins.
C. There is less risk through the implementation of proven solutions.
D. Proactive planning enhances customer satisfaction.

9.单项选择题What advantage does integrated messaging have over standard voice-mail systems?()

A. provides text versions of your voice-mail messages
B. forwards voice-mail messages to your email at .wav files
C. provides a toolbar to see the status of coworkers
D. eliminates the need for a live operator to answer the phone

10.单项选择题Cisco Small Business products address which installation requirement more effectively than standard Cisco products?()

A. wireless technology integration
B. use of advanced reporting functions
C. VPN technology integration
D. minimal technical complexity