多项选择题During the photoconductor preparation step, residual charge can be removed by which of the following?()

A.Pressure
B.Oil
C.Light
D.Gravity
E.Electrical Charge


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1.单项选择题In which of the following sections of an MFP would a technician find a Xenon Lamp?()

A.The paper feed section
B.The fuser section
C.The scanner section
D.The transfer section

2.单项选择题A polygon mirror is part of which of the following assemblies?()

A.Laser unit
B.Developer unit
C.Charge assembly
D.Fuser assembly

3.单项选择题A customer has installed a new computer on their network. They can print to the printer but the option for duplex printing is not available. All other computers have the option. Which of the following is the cause of the problem?()

A.The new computer is printing to the wrong IP address.
B.The new computer is using the wrong protocol.
C.The driver port is not setup correctly.
D.The option has not been selected on the driver.

4.单项选择题When is it advisable to dump the waste toner from a technicians service vacuum?()

A.When it is full.
B.It is not recommended.
C.Before performing preventative maintenance.
D.After each call.

7.单项选择题Which of the following would be the BEST process for the technician to follow when beginning to diagnose a unit at a customers site?()

A.Check the printers error log, and then inform the primary user what the issue is.
B.Go directly to the printer and investigate any issues that are found.
C.Investigate the printers status, then ask the primary user to write down what they think is wrong.
D.Gather information from the primary user, and then evaluate the printers condition.

9.单项选择题The customer has a dedicated ink jet fax machine that is used to send and receive faxes only from the corporate office. The user complains of streaks on the received faxes while the internal self-prints are fine. Which of the following should a technician recommend?()

A.Clean the scanner glass on the distant machine.
B.Clean the scanner glass on the local machine.
C.Clean the printer head on the local machine.
D.Call the telephone company to increase the line signal level.

10.单项选择题An encoder sensor typically detects:()

A.paper position.
B.shaft rotation.
C.magnetic flux.
D.laser beam strength.

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