A. Ask the customer permission to put them on hold and listen politely to the co-workers stories.
B. Put the customer on hold just for a few minutes and join the conversation.
C. Forward the customer to another technician and join the conversation.
D. Ask the customer permission to put them on hold and politely ask the co-worker to talk later.
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A. PS/2, VGA, USB
B. DB25, DB9, PS/2
C. PS/2, DB9, USB
D. PS/2, DB25, VGA
A. Format a partition, install device drivers, and install the operating system.
B. Create a partition, format the partition, and install the operating system.
C. Install the operating system, create a partition, and install device drivers.
D. Install the operating system, install device drivers, and create a partition.
A. Install a larger fan near the hard drive to cool the system.
B. Clean the drive with compressed air and continue to use it.
C. Remove and replace the drive.
D. Apply more thermal compound and reseat the drive.
A. Press the F8 Key
B. Press the F3 Key
C. Press the F2 Key
D. Press the F6 Key
A. Wear a back brace when lifting and carrying the CRTs to the storage room.
B. Wear anti-static wrist straps to prevent ESD in the new monitors.
C. Recycle the monitors after removing the capacitors for use in other monitors.
D. Ask several technicians for help in lift the CRT monitors and use a cart for transporting them.
A. A greater number of dynamic disks or disks larger than 1 TB can be supported.
B. Multiple applications running in 16-bit compatibility mode are supported.
C. More than 4GB of RAM, in some cases up to 128GB of RAM can be supported.
D. A new anti-virus protection scheme called Data Execution Prevention is supported.
A. eSATA
B. Express Card/54
C. PS/2 peripherals
D. MIDI devices
E. NIC
F. USB
A. A Trojan may have infected the OS or worked its way into the MBR. What did you download recently that caused the problem?
B. I understand your concern, and will try to have your computer working again as quickly as possible so that you can finish your report.
C. If the paper was so important to you, you should have created a backup copy so you could finish it on another computer.
D. I do not understand why you are upset. I am sure your professor will understand and you will be able to turn in the paper tomorrow.
A. Impact printer
B. Thermal printer
C. Inkjet printer
D. Laser printer
A. 224.0.0.1
B. 255.0.0.0
C. 255.255.0.0
D. 255.255.255.0
最新试题
Which of the following features is only available with the Windows XP Professional version ascompared to the Windows XP Home version? ()
Which of the following interfaces are typically supported on the input side of a KVM switch?()
Which of the following features is only available with the Windows XP Professional version as compared to the Windows XP Home version?()
The BEST information to document when changing the refresh rate on the display is to include:()
Which of the following commands verifies connectivity between two hosts?()
Which of the following protocols uses port 80?()
Which of the following BEST describes the function of a DNS server?()
A technician is replacing fifteen 21 CRTs with 19 LCDs. The storage room is on the other side of the building. Which of the following safety measures should the technician take?()
Which of the following describes the 25 or 9 pin connector with male pins on the back of a laptop computer?()
Which of the following hardware is hot pluggable?()