判断题酒店收益管理的核心是根据市场需求来定价,核心问题是要解决酒店产品与需求的有效匹配。

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3.单项选择题When a hotel overbooks a sell-out date,it is taking the risk that()

A.more guests will under-stay than the number of rooms by which the hotel has overbooked
B.more guests will cancel than the number of rooms by which the hotel has overbooked
C.more guests will no-show than then umber of rooms by which the hotel has overbooked
D.all of the above

4.单项选择题Which criteria for businesses that can effectively use RM below is wrong?()

A.Their variable costs are much more than fixed costs.
B.Their demand can be segmented into classes.
C.There can be substantial fluctuations in the demand.
D.They have a relatively fixed total capacity.

5.单项选择题高档豪华的西餐厅适合以下哪种服务?()

A.美式服务
B.法式服务
C.俄式服务
D.英式服务

6.单项选择题以下哪项不属于用工数量的控制?()

A.减少缺勤工时
B.控制非生产和服务工时
C.严格执行劳动定额
D.人员配备比例适当

7.单项选择题以下哪项是正确的餐饮产品成本控制流程?()

A.采购—库存—验收—出库—加工—烹饪—配餐—销售
B.采购—库存—出库—验收—加工—烹饪—配餐—销售
C.采购—验收—库存—出库—加工—烹饪—配餐—销售
D.采购—库存—出库—验收—烹饪—加工—配餐—销售

8.单项选择题确保餐饮卫生和食品安全符合国家相关管理部门规定,定期检查,整改属于:()

A.菜单设计
B.厨房管理
C.餐厅及服务管理
D.食品安全管理

9.单项选择题餐饮企业经营管理的首要工作以及餐饮业务循环的起点是:()

A.菜单设计
B.菜肴口味和质量
C.餐厅及服务管理
D.食品安全管理

10.单项选择题客房接待服务不包括以下哪项:()

A.整理客房服务
B.开夜床服务
C.微型酒吧服务
D.办理入住服务
E.借用物品服务