单项选择题

等级排列法是制作( )的直接方法。
A、名称量表
B、顺序量表
C、等距量表
D、比例量表

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单项选择题

有关知识产权保护的国际公约中，《巴黎公约》保护的对象是（）

A.注册商标和文学艺术作品
B.专利和文学艺术作品
C.注册商标
D.专利和注册商标

单项选择题

Rachel and Josh are on vacation in Hawaii. When they arrived at the hotel, they were offered chilled juice. Their check-in formalities were handled by the staff. When they entered their room, they saw that chocolates had been placed on the pillows and a flower arrangement on the table. These are examples of customer ________.

A．lifetime value
B．value analysis
C．profitability analysis
D．touch points