Section B
Directions: In this section, you will hear two long conversations. At the end of each conversation, you will hear four questions. Both the conversation and the question will be spoken only once. After you hear a question, you must choose the best answer from the four choices marked ABC and D. Then mark the corresponding letter on Answer Sheet 1 with a single line through the center.
Questions 8 to 11 are based on the conversation you have just heard.
8.
A、To order a solar panel installation.
B、To report a serious leak in his roof.
C、To enquire about solar panel installations.
D、To complain about the faulty solar panels