多项选择题Which three service components are in the operate phase?()

A.System Monitoring
B.Operations Implementation
C.Incident and Problem Management
D.Change Management
E.Operations Plan
F.Project Close Out


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1.单项选择题Conducting a project kick-off in the plan phase provides which of the following customer benefits? Select exactly 1 answer(s) from the following:()。

A.ensure that it receives detailed network diagrams
B.reduce the risk of downtime due to facilities-related problems
C.ensure end-user support immediately after the launch of a new system
D.confirm project roles and responsibilities, as well as milestone dates

2.单项选择题In the design phase, which service component provides the customer with a comprehensive design? Select exactly 1 answer(s) from the following:()。

A.Implementation Plan
B.Detailed Design Development
C.Project Kick-off
D.Staging Plan
E.High-Level Design

4.单项选择题Which definition best describes the staff training service component within the implement phase? Select exactly 1 answer(s) from the following:()。

A.improving the network management system and the performance and functionality of infrastructure operations
B.providing a step-by-step plan that details the installation and service-commission tasks required in order to create a controlled-implementation environment that emulates a customer network
C.developing and implementing a training plan using classes, workshops, or c-learning courses
D.compiling a training manual for use in ongoing operations
E.reducing the risk of downtime due to facilities-related problems

5.单项选择题Choose the most accurate statement regarding the account qualification and planning service component in the prepare phase. Select exactly 1 answer(s) from the following:()。

A.providing a partner with information regarding customer acceptance of a new Solution
B.providing information regarding current network infrastructure readiness
C.using stakeholder interviews to identify stakeholders and decision-makers, high-level solution requirements, timelines, and the scope of an opportunity
D.adjusting a solution to account for a customers physical site characteristics

7.多项选择题Which three of these service components are in the design phase?()

A.Account Qualification and Planning
B.Detailed Design Development
C.Staff Training
D.Systems Acceptance Test Plan Development
E.Staging Plan Development
F.Site Readiness Assessment

8.多项选择题Which three best describe the partner benefits of the Cisco Lifecycle Services approach?()

A.Improve customer satisfaction rates
B.Improve the skill sets of their staff members
C.Increase their staff productivity
D.Reduce the risk involved with deploying and supporting new and complex technologies
E.Improve response times for network outages
F.Help ensure that suppliers are meeting metrics

最新试题

Which prepare phase service component involves testing high-level in a controlled environment to ensure that it meets business and technology requirements? Select exactly 1 answer(s) from the following:()。

题型:单项选择题

Which best describes the customer benefit of developing business requirements in the prepare phase?()

题型:单项选择题

Which design phase service component consists of developing a detailed, site-specific plan for implementing a new technology system or solution? Select exactly 1 answer(s) from the following:()。

题型:单项选择题

In the plan phase, network readiness assessment addresses which customer need? Select exactly 1 answer(s) from the following:()。

题型:单项选择题

During the implement phase, systems acceptance testing does which of the following for the customer? Select exactly 1 answer(s) from the following:()。

题型:单项选择题

Which definition best describes the implementation service component within the implement phase? Select exactly 1 answer(s) from the following:()。

题型:单项选择题

Which three best describe the customer benefits of the Cisco Lifecycle Services approach?()

题型:多项选择题

What is the key objective of the plan phase? Select exactly 1 answer(s) from the following:()。

题型:单项选择题

Which implement phase service component consists of explaining the benefits and limitations of purchased support options to a customer and ensuring that the customer understands operational processes and responsibilities? Select exactly 1 answer(s) from the following:()。

题型:单项选择题

Which of these phases comprises post-project support activities: activities that happen after a project is successfully implemented and handed off?()

题型:单项选择题