单项选择题Which best describes the customer benefit of developing business requirements in the prepare phase?()

A.reduce unnecessary disruption, delays, rework, and other problems by establishing test cases for use in verifying that the system meets operational, functional, and interface requirements
B.improve its ability to make sound financial decisions by developing a business case based on its business requirements and establishing a basis for developing a technology strategy
C.reduce operating costs and limit change-related incidents by providing a consistent and efficient set of processes
D.improve the return on investment and hasten migration by identifying and planning for necessary infrastructure changes and resource additions, as well as reduce deployment costs by analyzing gaps early in the planning process to determine what is needed to support the system


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1.单项选择题Which benefit can be obtained by using the configuration management service component in the operate phase? Select exactly 1 answer(s) from the following:()。

A.reduced operating costs, due to a consistent framework for making necessary changes in an efficient and accountable manner
B.greater accuracy, completeness, and timeliness of network configuration information
C.notification provided to interested parties regarding problems that have been identified, and a system that scales with customer requirements
D.improved system service quality and fewer disruptions

5.单项选择题Which definition best describes the staging plan development service component within the design phase? Select exactly 1 answer(s) from the following:()。

A.providing a step-by-step plan that details the installation and service-commission tasks required in order to create a controlled-implementation environment that emulates a customer network
B.assessing the ability of site facilities to accommodate proposed infrastructure changes
C.developing and executing proof-of-concept tests, validating high-level infrastructure design, and identifying any design enhancements
D.improving the network management system and the performance and functionality of infrastructure operations

7.单项选择题In the plan phase, network readiness assessment addresses which customer need? Select exactly 1 answer(s) from the following:()。

A.an assessment of the preparedness of the customers existing system infrastructure to support a propose solution
B.a comprehensive design that has been customized based on the operations processes, network management processes, and tools of its system
C.an in-depth assessment of the operational environment required to support the operation of both the current and planned solutions
D.the optimal technologies for supporting its business requirements and objectives

8.多项选择题Which three best describe the customer benefits of the Cisco Lifecycle Services approach?()

A.improve the skill sets of its staff members
B.increase the value of and return on investment for its networks
C.increase network staff productivity
D.increase the amount of server room rack space
E.improve network availability, resiliency, security, and scalability
F.increase the amount of time required to integrate network changes

9.单项选择题Which of the following best describe the customer benefits of change management in the operate phase? Select exactly 1 answer(s) from the following:()。

A.reduce unnecessary disruption, delays, rework, and other problems by establishing test cases for use in verifying that the system meets operational, functional, and interface requirements
B.improve its ability to make sound financial decisions by developing a business case based on its business requirements and establishing a basis for developing a technology strategy
C.reduce operating costs and limit change-related incidents by providing a consistent and efficient set of processes
D.improve the return on investment and hasten migration by identifying and planning for necessary infrastructure changes and resource additions, as well as reduce deployment costs by analyzing gaps early in the planning process to determine what is needed to support the system

10.单项选择题Which is the most accurate statement regarding the business requirements development service component in the prepare phase. Select exactly 1 answer(s) from the following:()。

A.Determine the appropriate cooling temperature for a customers server room
B.Analyze the customers business requirements for a proposed solution
C.Analyze a customers ongoing operational requirements
D.Identify a customers technology requirements

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Which service component within the prepare phase recommends the appropriate technology strategy to address a business requirement of the customer? Select exactly 1 answer(s) from the following:()。

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