单项选择题In which of these phases is a customers current network infrastructure assessed?()

A.plan
B.design
C.implement
D.prepare


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1.单项选择题In the plan phase, network readiness assessment addresses which customer need? Select exactly 1 answer(s) from the following:()。

A.an assessment of the preparedness of the customers existing system infrastructure to support a propose solution
B.a comprehensive design that has been customized based on the operations processes, network management processes, and tools of its system
C.an in-depth assessment of the operational environment required to support the operation of both the current and planned solutions
D.the optimal technologies for supporting its business requirements and objectives

2.多项选择题Which three best describe the customer benefits of the Cisco Lifecycle Services approach?()

A.improve the skill sets of its staff members
B.increase the value of and return on investment for its networks
C.increase network staff productivity
D.increase the amount of server room rack space
E.improve network availability, resiliency, security, and scalability
F.increase the amount of time required to integrate network changes

3.单项选择题Which of the following best describe the customer benefits of change management in the operate phase? Select exactly 1 answer(s) from the following:()。

A.reduce unnecessary disruption, delays, rework, and other problems by establishing test cases for use in verifying that the system meets operational, functional, and interface requirements
B.improve its ability to make sound financial decisions by developing a business case based on its business requirements and establishing a basis for developing a technology strategy
C.reduce operating costs and limit change-related incidents by providing a consistent and efficient set of processes
D.improve the return on investment and hasten migration by identifying and planning for necessary infrastructure changes and resource additions, as well as reduce deployment costs by analyzing gaps early in the planning process to determine what is needed to support the system

4.单项选择题Which is the most accurate statement regarding the business requirements development service component in the prepare phase. Select exactly 1 answer(s) from the following:()。

A.Determine the appropriate cooling temperature for a customers server room
B.Analyze the customers business requirements for a proposed solution
C.Analyze a customers ongoing operational requirements
D.Identify a customers technology requirements

5.单项选择题Which of the following best describe the customer benefit of creating a systems acceptance test plan in the design phase?()

A.Reduce unnecessary disruption, delay,rework, and other problems by establishing test cases for use in verifying that the systems meets operational, functional, and interface requirements
B.Improve its ability to make sound financial decisions by developing a business case based on its business requirements and establishing a basis for developing a technology strategy
C.Reduce operating costs and limit charge-related incidents by providing a consistent and efficient set of processes
D.Improve the return on investment and hasten migration by identifying and planning for necessary infrastructure changes and resource additions, as well as reduce deployment costs by analyzing gaps in early in the planning process to determine whet is needed to support the systems

6.多项选择题Which three service components are in the operate phase?()

A.System Monitoring
B.Operations Implementation
C.Incident and Problem Management
D.Change Management
E.Operations Plan
F.Project Close Out

7.单项选择题Conducting a project kick-off in the plan phase provides which of the following customer benefits? Select exactly 1 answer(s) from the following:()。

A.ensure that it receives detailed network diagrams
B.reduce the risk of downtime due to facilities-related problems
C.ensure end-user support immediately after the launch of a new system
D.confirm project roles and responsibilities, as well as milestone dates

8.单项选择题In the design phase, which service component provides the customer with a comprehensive design? Select exactly 1 answer(s) from the following:()。

A.Implementation Plan
B.Detailed Design Development
C.Project Kick-off
D.Staging Plan
E.High-Level Design

10.单项选择题Which definition best describes the staff training service component within the implement phase? Select exactly 1 answer(s) from the following:()。

A.improving the network management system and the performance and functionality of infrastructure operations
B.providing a step-by-step plan that details the installation and service-commission tasks required in order to create a controlled-implementation environment that emulates a customer network
C.developing and implementing a training plan using classes, workshops, or c-learning courses
D.compiling a training manual for use in ongoing operations
E.reducing the risk of downtime due to facilities-related problems

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