单项选择题The Cisco Catalyst Express 500 Series Switch is targeted for businesses with how many users?()

A. 501 to 1000 Users
B. 20 to 250 Users
C. More than 1000 Users
D. 251 to 300 Users


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2.单项选择题Which of the following is a new product that is included in the Cisco SMB Support Assistant?()

A. Cisco Unified CallManager
B. Cisco Unity Express
C. Cisco Unified CallManager Express
D. Cisco Unity

3.多项选择题If XYZ LTD has a problem with the hardware, which two options does the Cisco SMRTnet Contract Offer?()

A. Cisco IOS upgrade, including the most recent patches and bug fixes
B. OnSite Support
C. Advanced Hardware Replacement
D. No Hardware Replacement

4.多项选择题Which three options are features of the Cisco 3800 Series Integrated Services Routers?()

A. Integrated Hardware for offload of encryption services
B. Wireless LAN
C. SRST with centralized Cisco CallManager fro up to 120 IP Phones
D. Support For up to Eight NMEs
E. Cisco CallManager Express for up to 36 IP Phones support
F. High Performance Architecture optimized for concurrent service deployment

5.多项选择题Which two options are benefits of the Cisco Technical Assistance Center?()

A. Enhances network and/or application availability, reliability and stability
B. Provides rapid fault isolation in a complex environment, leading to quick resolution
C. Increase the Performance of current Features
D. Processes broad Expertise in Cisco technologies

6.多项选择题What are two benefits of the Cisco TAC?()

A. Having improved network availability and performance
B. Having Access to the current software releases and support for software packages
C. HavingThe ability to access a group of experts
D. Having direct or indirect access to the Cisco TAC global organization

7.多项选择题Which three are the phases of the Cisco Smart Business Roadmap?()

A. Finished
B. Implemented
C. Foundation
D. Beginning
E. Optimized
F. Growth

8.多项选择题What are two benefits for the Cisco Partner, derived from the Cisco SBR Methodology?()

A. Proactive planning enhances customer satisfaction
B. Solution differentiation from the competition allows for premium margins
C. Thereare faster implementation of new business applications
D. There is less risk through the implementation of proven solutions

9.单项选择题If XYZ LTD needs to upgrade the Cisco IOS Software of a Cisco Router, Where is the best place to download the upgrade image file from?()

A. The best option is to download it from the Cisco TAC website
B. The best option is to download it from the Cisco.Com Software support site
C. The best option is to download it form the Cisco Advanced Services website
D. The best option is to download it from the TFTP site on Cisco.com

10.多项选择题Which three can be symptoms of the growth phase in the Cisco SBR methodology?()

A. Facilitate Employee Reachability
B. Need to provide XYZ LTD with a basic up-to-date website
C. Provide a Website on par with competitors
D. Provide rapid access for geographically dispersed employees
E. Unable to provide rapid secure access to customer history, data or buying behavior
F. Need to facilitate customer reachability