多项选择题Which of the following require physical CD/DVD media to be ordered and received prior to patching and/or upgrading IPCC Express 4.0?()

A.Major Release  
B.Minor Release  
C.Maintenance Release  
D.Service Release  
E.Engineering Special


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1.单项选择题When deploying IPCC Express 4.0 for the first time, when and where is the licensing of the customer specified? ()

A.during Installation Cluster Setup, in the CRS Installer  
B.after installation, during first-time login, in CRS Application Administration  
C.after installation, in CRS License Update Utility  
D.during Installation Server Setup, in the CRS Installer

2.单项选择题How do you start an event-triggered debug session?()

A.Select "Start" from the Debug menu in CRS Script Editor.  
B.Select "Reactive Script..." from the Debug menu in CRS Script Editor.  
C.Select "Debugging" from the Trace menu in CRS Application Administration.  
D.Select "Start Trace" from the Trace menu in CRS Application Administration.

3.单项选择题When using the Call Subflow step, can variables be shared between the parent (calling) flow and the subflow?()

A.No.  
B.Yes.  
C.Yes, but they must be manually passed via input and output mapping.  
D.Yes, but they must be manually created in both flows and have the same name. 

4.单项选择题Which of the following step libraries is included in the license for IPCC Express Standard? ()

A.ICM steps  
B.e-mail steps  
C.media steps 
D.database steps

5.多项选择题Which of the following are automatically configured on the CallManager when entered on the CRS Application Administration?()

A.CTI port  
B.CTI Route Point  
C.agent skills  
D.JTAPI user  
E.CRS prompt language  
F.ASR provider  

6.多项选择题What are the components of the JTAPI Subsystem?()

A.provider  
B.CTI ports  
C.call control groups  
D.CMT Dialog Control Group  
E.trigger  
F.RM provider

7.多项选择题The Cisco CRS Server must be configured to communicate and interoperate with the Cisco CallManager. Which two must be configured on the Cisco CRS Server?()

A.Application Management to load applications  
B.JTAPI Subsystem with the JTAPI Call Control Group  
C.Database Subsystem communication with LDAP Directory  
D.JTAPI Subsystem with the JTAPI provider  

8.单项选择题Which Media Resource collects DTMF data from callers?()

A.JTAPI
B.Cisco Media Termination (CMT)  
C.MRCP ASR  
D.MRCP TTS

9.单项选择题Where do you enable the CRS engine?()

A.Publisher Activation page  
B.Component Activation page  
C.Cluster Setup page  
D.Server Setup page 

10.单项选择题How are CTI ports in a CTI Port Group added on the CRS Server?()

A.They must be created in Cisco Unified CallManager in ascending order (i.e., 1001, 1002, and 1003) with no gaps or missing numbers in the group.  
B.They can be assigned as a range of ports in CRS Application Administration.  
C.They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the JTAPI user.  
D.They are the same as the CTI Route Points in the Cisco Unified CallManager and automatically built in CRS when they are associated with the RM JTAPI user.

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How many CallManager clusters can an IPCC Express cluster with High Availability communicate with? ()

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Which three features are supported in a license for Cisco Unified Contact Center Express Enhanced? ()

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Which of the following is not a CRS Telephony or Media Subsystem?()

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When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?()

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