There are several technicians working ...

单项选择题There are several technicians working on various systems on a new workbench. Which of thefollowing should be reviewed to ensure all proper procedures are followed to help reduce anypossible issues?（）

A. MSDS
B. OEM
C. ESD
D. EMI

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1.单项选择题Which of the following is a layer 3 device that separates broadcast domains?（）

A. Network Interface Card
B. Hub
C. Bridge
D. Router

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2.单项选择题A new virus is spreading via email and exploits an old vulnerability in a company’s main OS.Which of the following BEST helps to mitigate this type of threat（）

A. Incident response
B. Asset management
C. Patch management
D. Policies and procedures

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3.单项选择题Please be aware that if you do not accept these terms you will not be allowed to take thisCompTIA exam and you will forfeit the fee paid.（）

A. RETURN TO EXAM
B. EXIT EXAM

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4.单项选择题Which of the following is needed to recover a system using ERD?（）

A. A bootable flash drive
B. The original installation CD/DVD
C. An ERD partition on the hard drive
D. An ERD for that system

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5.单项选择题Which of the following utilities can be used to diagnose DirectX hardware and driver problems?（）

A. Device manager
B. Computer management
C. msinfo32
D. dxdiag

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6.单项选择题Which of the following memory modules is a DDR3 chip?（）

A. PC-3200
B. PC2-4800
C. PC2-5300
D. PC3-8000

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7.单项选择题The last step in resolving an end user ticket should be which of the following?（）

A. Create an incident record
B. Verify the problem is resolved
C. Document the solution
D. Notify the user the problem is resolved

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8.单项选择题Which of the following types of printers uses a fuser to print a document?（）

A. Thermal
B. Laser
C. Inkjet
D. Dot Matrix

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9.单项选择题The most important customer a technician has is:（）

A. the customer standing right in front of them.
B. the customer who owes the company the most money.
C. the customer calling on the phone.
D. the customer they have an appointment with in an hour.

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10.单项选择题A military member has just returned to the United States from Europe and reports their personaldesktop computer does not work. Which of the following is the MOST logical solution to thisproblem?（）

A. The computer is unable to work in the US because of EU licensing arrangements
B. The power supply needs to be replaced with one rated for 110 watts
C. The power supply needs a power inverter to handle the change in cycles
D. The power supply voltage needs to be switched to 110 from 220

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