客房中式铺床章节练习(2019.04.29)
来源:考试资料网
参考答案:When would you like your laundry back? 参考答案:Can I have one more blanket and two more pillows, please? 参考答案:When would you like me to clean your room? 参考答案:Could you send a baby cot to Room 1215? 参考答案:(1)楼面服务台接到客人开房的通知后,应详细了解客人到离店和离店的时间、人数、国籍和身份。
(2)了解接待单位...