A.Alarm and Trace Configuration
B.debug session
C.script validation
D.script refresh
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A.Datastore Control Center
B.Alarm and Trace Configuration
C.Custom File Configuration
D.Control Center
A.1
B.3
C.5
D.7
A.10 seconds
B.30 seconds
C.45 seconds
D.60 seconds
A.Premium only
B.Enhanced and Premium only
C.Standard, Enhanced, and Premium
D.Cisco Unified Contact Center Express does not support embedded internet browser
A.Cisco Unified CallManager cluster setup
B.SQL 2K server setup
C.Cisco CRS server setup
D.Cisco CRS cluster setup
A.Cisco Unified CallManager
B.Cisco Unified CallManager BARS Utility
C.Java plug-in
D.SQL 2K Server
A.database integration
B.prompt and collect
C.VoiceXML
D.opening and parsing HTTP and XML documents
E.PQ
F.E-mail Queuing
A.the agent who has been in the Available state for the longest amount of time
B.the next available agent with the highest priority, as determined by the agent order in the Resources list
C.the next available agent, based on the last agent selected and the agent order in the Resources list
D.the agent assigned to the selected Resource Group and is thus qualified to be selected
A.System Parameters Configuration
B.Cisco Unified CallManager Cluster Status
C.Date, Time, and Reason of Last Failure
D.Cisco CRS License Information
E.Cisco CRS Datastore Replication Status
F.Cisco CRS Component Activation
A.Cisco CRS Repository Datastore, Cisco CRS Historical Datastore, Cisco CRS Config Datastore, CiscoCRS Agent Datastore
B.Cisco Recording
C.Cisco CRS Engine
D.Cisco Monitoring
E.Cisco CRS Node Manager
F.Historical Reporting client
最新试题
You have just successfully added a JTAPI trigger in CRS Administration. Which two items are automatically configured on your CallManager?()
Which three of the following are licensed Cisco CRS 4.0 software products?()
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()
When you access the Cisco CRS Administration page for the first time in a cluster, the system automatically initiates the cluster setup procedure. You perform this procedure one time for a cluster. Whatdo you accomplish in this procedure?()
What level of control does a subflow have on the overall contact?()
What happens when the CRS Engine fails in a High-Availability CRS deployment? ()
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?()
In a CRS cluster with Standby Servers, which of the following statements are true? ()
How many Team reports are available on the Cisco Supervisor Desktop?()
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?()