A.All call processing immediately begins using the CRS Subscriber Database.
B.Calls in queue are dropped.
C.Agent calls are dropped.
D.Agents are automatically logged out.
E.CRS configuration changes are blocked until the CRS Publisher Database is restored and synchronized with the CRS Subscriber Database.
F.Configuration changes are buffered until the CRS Publisher Database is restored.
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A.The agent is logged in and is on the phone.
B.The agent is logged in but is not on the phone.
C.The supervisor is a participant in a phone call.
D.The supervisor is not a participant in a phone call.
E.The supervisor has barged in.
A.publisher
B.CTI Manager
C.CallManager
D.CRS Server
A.Select Start from the Debug pulldown, then call the trigger.
B.Select Step Over from the Debug pulldown, then call the trigger.
C.Call the trigger, and when the workflow answers, select Start from the Debug pulldown.
D.Select Reactive Application, then call the trigger and press F10 to step through the workflow
A.The agent is not in the team currently being viewed by the supervisor.
B.The agent is not ready.
C.The agent is not on a call.
D.The agent is in Work State.
A.Administration Guide
B.Release Notes
C.Software Center
D.Application Administration
E.Compatibility Matrices
F.patch availability
A.Alarm and Trace Configuration
B.debug session
C.script validation
D.script refresh
A.Datastore Control Center
B.Alarm and Trace Configuration
C.Custom File Configuration
D.Control Center
A.1
B.3
C.5
D.7
A.10 seconds
B.30 seconds
C.45 seconds
D.60 seconds
A.Premium only
B.Enhanced and Premium only
C.Standard, Enhanced, and Premium
D.Cisco Unified Contact Center Express does not support embedded internet browser
最新试题
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?（）
What is the maximum number of CTI ports for an IPCC Expess Standard deployment? （）
Which three are core server software components for IPCC Express?（）
An agent is logged in but does not appear in the Cisco Supervisor Desktop. What is a possible root cause?（）
Which two items does the Cisco CRS 4.5 Installer always install on the system?（）
Which Cisco Unified Contact Center Express 4.5 platform set supports the embedded internet browser in the Cisco Agent Desktop? （）
What can help expose problems with script logic or validity by simulating the execution of a script?（）
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? （）
Which should you check to verify that you have correct software product versions installed?（）
In a CRS cluster with Standby Servers, which of the following statements are true? （）