A.publisher
B.CTI Manager
C.CallManager
D.CRS Server
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A.Select Start from the Debug pulldown, then call the trigger.
B.Select Step Over from the Debug pulldown, then call the trigger.
C.Call the trigger, and when the workflow answers, select Start from the Debug pulldown.
D.Select Reactive Application, then call the trigger and press F10 to step through the workflow
A.The agent is not in the team currently being viewed by the supervisor.
B.The agent is not ready.
C.The agent is not on a call.
D.The agent is in Work State.
A.Administration Guide
B.Release Notes
C.Software Center
D.Application Administration
E.Compatibility Matrices
F.patch availability
A.Alarm and Trace Configuration
B.debug session
C.script validation
D.script refresh
A.Datastore Control Center
B.Alarm and Trace Configuration
C.Custom File Configuration
D.Control Center
A.1
B.3
C.5
D.7
A.10 seconds
B.30 seconds
C.45 seconds
D.60 seconds
A.Premium only
B.Enhanced and Premium only
C.Standard, Enhanced, and Premium
D.Cisco Unified Contact Center Express does not support embedded internet browser
A.Cisco Unified CallManager cluster setup
B.SQL 2K server setup
C.Cisco CRS server setup
D.Cisco CRS cluster setup
A.Cisco Unified CallManager
B.Cisco Unified CallManager BARS Utility
C.Java plug-in
D.SQL 2K Server
最新试题
Which should you check to verify that you have correct software product versions installed?()
What formula do you use to compute the number of IVR ports?()
How many Team reports are available on the Cisco Supervisor Desktop?()
When installing the CRS software on two or more nodes in the same cluster, how do you know it is safe to start installing the next node? ()
What two situations prevent the supervisor from silently monitoring the phone conversation of an agent in IPCC Express Enhanced?()
What two things happen when the CRS Publisher Database on an HRDB expansion server fails?()
Which three of the following are valid CRS deployment scenarios? ()
What happens when the CRS Engine fails in a High-Availability CRS deployment? ()
How many skills may an agent have?()
An IPCC Express deployment requires support for 20 concurrently logged-in agents. The agents aresplit across two remote sites, and the High Availability CRS Engine, Database Server, VoIP Monitoring, and Recording server processes run at a central data center. The agents will be using CAD with 7960 phones and end-point monitoring. Very little recording and silent monitoring will be performed, and no historical reporting will be done during call center open hours. Assume the minimum number of servers is desired. How many IPCC Express hardware servers would be required for this IPCC Express deployment?()