多项选择题Which of the following are encrypted protocols? ()(Select TWO).

A.TELNET
B.SSH
C.POP3
D.FTP
E.HTTPS


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3.单项选择题A home user wants to setup a wireless network. Which of the following would be the MOST important consideration?()

A. Operating system type of the connected PCs
B. Location of the wireless router
C. Number of PCs that will access the network
D. Number of available Ethernet ports on the router

4.单项选择题Which of the following does an out-of-memory error indicate on a printer?()

A. A faulty memory module in the printer.
B. A postscript print job has been sent to the printer.
C. A large print job has been sent to the printer.
D. The printer firmware needs to be updated.

5.单项选择题Which of the following should the technician do FIRST when removing a paper jam?()

A. Open all the doors in the printer.
B. Clear the print queue.
C. Turn the printer off.
D. Take the printer offline.

6.单项选择题Which of the following will MOST likely happen if a laser printer displays ‘15% fuser remaining’?()

A. The printer will print according to specification.
B. The printer will stop printing immediately.
C. The printer will take longer to print.
D. The printer will print blank sheets of paper

8.单项选择题Which of the following contains the user profile directory for Microsoft Windows 2000 and XP?()

A. Users
B. My Documents
C. Documents and Settings
D. Application Data

9.单项选择题Which of the following is the access level of a user that belongs to both the Administrators andUsers groups?()

A. User
B. Administrator
C. Power User
D. Remote Desktop User

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A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the userdescribing?()

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A newly installed floppy drive activity light stays on. Which of the following is the MOST likely problem?()

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Which of the following commands will allow a technician to disable startup programs? ()

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A remote user is attempting to install a new external storage device on their computer. The user reports they only have one port open on the back of the device and the port is similar to the USB port their mouse is connected to. The port has a bevel on one side and is slightly larger than the USB port.Which of the following connector types is MOST likely being described?()

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A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. TheWLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why theWLAN card is performing at that speed? ()

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