单项选择题A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the userdescribing?()

A. The floppy drive
B. The hard drive
C. The CD-ROM drive
D. The DVD-ROM drive


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2.单项选择题After a technician installs a new CMOS battery on a motherboard, which of the following will thetechnician have to change? ()

A. Firmware version
B. System date/time
C. Bus speeds
D. Jumper settings

4.多项选择题Which of the following will reset the BIOS settings?() (Select TWO).

A. Unplug the CMOS battery.
B. Unplug the power supply.
C. Switch on the reset jumper.
D. Replace the RAM.
E. Unplug the CPU.

5.单项选择题A computer is failing to boot. Which of the following tools would be used FIRST in troubleshooting? ()

A. Time Domain Reflectometer (TDR)
B. Oscilloscope
C. Power supply tester
D. Spectrum analyzer

6.单项选择题A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration, which of the following would BEST suit the users needs?()

A. An external hard drive connected via eSATA
B. An external hard drive connected via USB 2.0
C. An external hard drive connected via serial
D. A thumb drive connected via USB 2.0

7.单项选择题A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. TheEvent Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem? ()

A. Enable boot logging. In Safe Mode, read the ntbtlog.txt file.
B. In Safe Mode, run the sigverif utility.
C. Restart the system from the OEM recovery CD; do a full restore.
D. In Safe Mode, run the driverquery utility.

8.单项选择题A customer reports that their newly purchased Windows Vista Home Premium notebook is unable tosee other computers in their home office. Which of the following is the MOST likely cause? ()

A. The Windows Defender service is turned on.
B. The Network Location Type is Work.
C. The Network Location Type is Private.
D. The Network Location Type is Public.

10.多项选择题Which of the following are methods to automatically update the antivirus application?() (Select TWO).

A. Establish rules in the email scheduling program to perform updates.
B. Select Update Now from the program options.
C. Use the Automatic Update feature built into the application.
D. Use scripts.
E. Use Windows Update.


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A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is theMOST likely reason for the event? ()

题型:单项选择题

After moving files from one folder to another, the technician cannot access them. Which of the following MUST the technician do to regain access to these files?()

题型:单项选择题

A Windows XP system locks up after the GUI starts to load. The system will start in Safe Mode. TheEvent Viewer reports that a driver failed to load. Which of the following methods would help diagnose the problem? ()

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A user reports that their system is starting to run slower, especially when opening large local files. The system has sufficient RAM for the users applications, but the hard drive seems to have higher than normal activity when opening large files.Which of the following would be the BEST tool to diagnose and troubleshoot this problem? ()

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If a technician is traveling outside of the US, which of the following should be checked before setting up a workstation? ()

题型:单项选择题

A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration, which of the following would BEST suit the users needs?()

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Which of the following is the correct path to add new local user accounts to a Windows 7computer?()

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Which of the following IP addresses would a technician ping to verify the integrity of the local TCP/IP stack?()

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A customer reports they are unable to connect to any computers outside of the office and they areunable to connect to the Internet. When the technician runs ipconfig, the customer gets the followingoutput: IP address169.254.2.4Subnet Mask.255.255.0.0Default Gateway.Which of the following could be causing the issue?()

题型:单项选择题

Which of the following commands would create an emergency repair disk for the Windows 2000Professional operating system? ()

题型:单项选择题