Which of the following are methods to ...

多项选择题Which of the following are methods to automatically update the antivirus application?（） (Select TWO).

A. Establish rules in the email scheduling program to perform updates.
B. Select Update Now from the program options.
C. Use the Automatic Update feature built into the application.
D. Use scripts.
E. Use Windows Update.

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1.单项选择题A technician needs to check which ports are open in the Windows Firewall. Which of the following willallow the technician to view these settings?（）

A. netsh firewall show logging
B. ipconfig /all
C. netsh firewall show state
D. arp -a

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2.单项选择题A user reports they can no longer change the web browser home page. Which of the following is MOSTlikely the problem? （）

A. They are using the wrong WEP key.
B. They have been infected with malware.
C. They have lost Internet connectivity.
D. They need to update their network device drivers.

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3.单项选择题A user states they receive a message Boot device not found half of the time they boot their system.Which of the following is the MOST likely cause? （）

A. A dead CMOS battery
B. The OS is not installed on the hard drive
C. A faulty RAM
D. A faulty HDD connection

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4.单项选择题 A user reports that their system is starting to run slower, especially when opening large local files. The system has sufficient RAM for the users applications, but the hard drive seems to have higher than normal activity when opening large files.
Which of the following would be the BEST tool to diagnose and troubleshoot this problem? （）

A. Task Manager
B. NTBACKUP
C. FDISK
D. Disk Defragmenter

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5.单项选择题 A customer reports they are unable to connect to any computers outside of the office and they are
unable to connect to the Internet. When the technician runs ipconfig, the customer gets the following
output: IP address169.254.2.4
Subnet Mask.255.255.0.0
Default Gateway.
Which of the following could be causing the issue?（）

A. The subnet mask is not correctly configured.
B. The DNS client has not been configured on the computer.
C. The DHCP client is unable to obtain an IP address from the DHCP server.
D. The default gateway is not specified

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6.单项选择题Which of the following is the BEST solution for repairing a hard drive that results in the NTLDR ismissing display upon booting?（）

A. Use recovery console and the fixmbr command.
B. Use recovery console and the bootcfg /rebuild command.
C. Use recovery console and the fixboot command.
D. Use recovery console and the chkdsk command.

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7.单项选择题A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue? （）

A. Cable tester
B. Multimeter
C. Loop back plugs
D. Crossover cable

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8.单项选择题A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next? （）

A. Copy the missing file from another computer and reboot.
B. Execute a Windows repair from the Windows setup media.
C. Boot into the Recovery Console and execute FIXBOOT.
D. Reboot and press the F2 key when prompted.

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9.单项选择题 A system powers on, begins POST, displays the BIOS version information and then hangs with the
error message Error loading operating system.
Which of the following is MOST likely cause of this issue? （）

A. A virus has infected the system
B. Corrupted BOOT.INI file
C. Corrupt MBR
D. Boot sector corruption

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10.单项选择题After moving files from one folder to another, the technician cannot access them. Which of the following MUST the technician do to regain access to these files?（）

A. In folder options, select show hidden files and folders.
B. Perform the transfer again.
C. Reboot the system; access will be reset automatically.
D. Take ownership of the files.

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