单项选择题A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?()

A. Com+.log
B. System Log
C. Security Log
D. Application Log


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1.单项选择题Bob, a technician, needs to backup a user’s local My Documents on a Windows XP workstation.Which of the following is the QUICKEST way to the user’s folder?()

A. Browse to the root, Documents and Settings, user’s name, and then My Documents
B. Browse to the root, Users, Documents and Settings, user’s name, and then My Documents
C. Type %system% into the run box
D. Type %temp% into the run box, My Documents, and then user’s name

2.单项选择题Which of the following is the MOST likely cause of a low wireless signal after an internal wireless adapter on a laptop was replaced?()

A. The wireless card must be calibrated to the laptop.
B. The correct preshared encryption key must be installed to boost the signal.
C. The MAC address of the new wireless card will have to be added to the WAP to get the full signal.
D. The antenna wires for the wireless card were not attached.

3.单项选择题Which of the following would be the BEST device to use when removing a loose screw from theinside of a laptop?()

A. Needle-nose pliers
B. Extension magnet
C. Locking pliers
D. Loopback plug

5.多项选择题Failure of which of the following parts could cause the laptop display to stop functioning?() (Select TWO).

A. Power inverter
B. AC adapter
C. Multicard reader
D. Backlight
E. Keyboard

7.单项选择题Within a 64-bit Windows desktop OS, by default where are the program files for 64-bit programs located?()

A. C:\Program Files
B. C:\Windows\
C. C:\Windows\System32
D. C:\Program Files (x86)

8.单项选择题In which of the following default locations would a user’s home folder reside in Windows XP?()

A. C:\Program Files\%username%
B. C:\Users\%username%
C. C:\Documents and Settings\%username%
D. C:\Windows\%username%

9.单项选择题Which of the following would be the BEST way to restrict access to the WAP from certain clients?()

A. Disable DHCP server
B. Enable WEP encryption
C. Disable SSID broadcast
D. Enable MAC filtering

10.单项选择题Which of the following should be checked FIRST if the laptop’s fan continuously goes full speed?()

A. Dust buildup
B. AC adapter
C. Battery temperature
D. Fragmentation

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