Mike, a technician, is working on seve...

单项选择题Mike, a technician, is working on several workstations and needs to continuously investigatesystems so he knows when the workstations reboot. Which of the following commands could beused?（）

A. ping -l 9999
B. tracert -d
C. ping -t
D. tracert -h 9999

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1.单项选择题In which of the following locations could a technician restart the printer spooler?（）

A. Printers and Faxes Control Panel
B. Services Console
C. My Computer
D. Networking Control Panel

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2.单项选择题Which of the following should be performed after a maintenance kit has been applied and fullfunctionality tested?（）

A. Roller regenerator applied
B. Page count reset
C. New network settings applied
D. Printer drum replacement

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3.单项选择题Within a 64-bit Windows desktop OS, by default where are the program files for 32-bit programs located?（）

A. C:\Windows
B. C:\Program Files (x86)
C. C:\Program Files
D. C:\Windows\System32

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4.单项选择题A user’s workstation currently has four connected IDE devices. Which of the following could be added to the workstation to allow more ATA devices to be added to the workstation?（）

A. Network Interface card
B. Port expansion card
C. Serial interface card
D. Modem card

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5.单项选择题A user states that the wireless on their laptop was working when they where at home, however,now in the office no wireless connection can be made. Which of the following should the technician check FIRST?（）

A. If the wireless is enabled
B. If the laptop is connected to the correct gateway
C. If the SSID is enabled
D. If the DHCP address scheme is correct

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6.单项选择题Which of the following commands should Karen, a technician, use to examine and restoreprotected system files?（）

A.SFC
B.RECOVER
C.REPLACE
D.COPY

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7.单项选择题A color laser printer is producing pages where the ink smears when touched. Which of thefollowing components should be replaced?（）

A. Paper tray
B. Fuser
C. Toner
D. Drum

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8.单项选择题Core files required for user applications are stored in which of the following locations?（）

A. Program files
B. Temporary files
C. Windows
D. Documents and settings

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9.单项选择题A technician is preparing user education to raise awareness of malware. The technician’s goal is to increase user awareness and prevent the future spread of malware. All of the following are malware symptoms EXCEPT:（）

A. increased number of pop-ups.
B. decreased volume of spam.
C. decreased system performance.
D. home page hijacking.

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10.单项选择题A technician is preparing to update the BIOS on a laptop. Which of the following should thetechnician do to prevent problems during the update?（）

A. Remove all of the memory
B. Plug in the AC adapter
C. Remove the hard drive and optical drive
D. Clear the partitions on the hard drive

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