Which of the following Internet techno...

单项选择题Which of the following Internet technologies has the slowest potential upload speed due toinherent latency issues?（）

A. 3G
B. 4G
C. Satellite
D. Fiber

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1.单项选择题Which of the following steps would be performed FIRST to install a fresh copy of Windows 7Professional on a new hard drive?（）

A. Format the partition
B. Load any RAID or SATA drivers needed
C. Partition the drive
D. Configure Windows settings

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2.单项选择题A manufacturer has instructed a technician to update the software that resides on the flash ROMchip of an integral system add-in component. Which of the following types of software needs to be updated?（）

A. System BIOS
B. Firmware
C. OS Patch
D. Driver

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3.单项选择题Which of the following characteristics must be matched depending on the specifications of thepower grid for the country a PSU will be utilized in?（）

A. Wattage
B. Amperage
C. Resistance
D. Voltage

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4.单项选择题An optical disc with a 4.7GB MAXIMUM storage capacity is likely which of the followingtechnologies?（）

A. DVD-RW
B. CD-RW
C. BD-ROM
D. BD-RW

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5.单项选择题Which of the following types of software protection will help mitigate any threats coming fromworms or Trojans?（）

A. Spam blocker
B. Anti-Virus
C. Anti Spyware
D. Anti adware

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6.单项选择题Which of the following helps protect important confidential information from being publiclydisclosed?（）

A. Hard drive wiping
B. Social Engineering
C. Classification
D. RAS server

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7.单项选择题Which of the following describes a secure connection over the Internet between two sites?（）

A. FTP
B. VLAN
C. VPN
D. HTTP

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8.单项选择题Several users have recently been calling the helpdesk about a recent network outage. These calls have increased in the last hour and are all by different users calling about the same issue. Which of the following types of communication skills should the helpdesk technicians MOST likely exercise while answering each call? （）

A. Talk to co-workers while interacting with customers to help diagnose the issues
B. Be culturally sensitive
C. Provide each user with a complete, detailed report of the current outage status
D. Listen and do not interrupt a customer and then provide a brief status update

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9.单项选择题There are several technicians working on various systems on a new workbench. Which of thefollowing should be reviewed to ensure all proper procedures are followed to help reduce anypossible issues?（）

A. MSDS
B. OEM
C. ESD
D. EMI

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10.单项选择题Which of the following is a layer 3 device that separates broadcast domains?（）

A. Network Interface Card
B. Hub
C. Bridge
D. Router

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