Which of the following should the tech...

单项选择题Which of the following should the technician do FIRST when replacing a motherboard?（）

A. Use a benchmarking tool
B. Use anti-static wrist band
C. Remove the CPU
D. Remove the power supply

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1.单项选择题A technician is checking on a printer that is frequently jamming. The jams always consist ofmultiple papers becoming stuck. The paper in the printer was just reloaded this morning. Which of the following is the MOST likely reason for the jams?（）

A. The drum is old and needs to be replaced.
B. The fuser is not coming up to the proper temperature.
C. The paper tray rollers are too tight.
D. The paper is damp due to humidity.

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2.单项选择题A user requires more storage space on their computer. After a technician installs a second IDE drive in the computer, the system will not recognize that there are any hard drives installed. Which of the following is the MOST likely cause of the problem?（）

A. The second hard drive has not been formatted for NTFS.
B. The jumpers on both drives are set to the cable select position.
C. The jumper on the first drive is set to master and the second is set to slave.
D. The jumpers on both drives are set to the master position.

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3.单项选择题Which of the following wireless technologies is backward compatible to receive all bands ofwireless communications?（）

A.802.11a
B.802.11b
C.802.11g
D.802.11n

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4.单项选择题Which of the following is used by BitLocker to lock an encryption key and protect data?（）

A. ECP
B. IRQ
C. AGP
D. TPM

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5.单项选择题After installing a new video card, the computer loads Windows and continuously reboots. Which of the following would be the FIRST step that a technician should take?（）

A. Run CHKDSK
B. Boot to ERD
C. Run MSCONFIG
D. Go into Safe Mode

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6.单项选择题A user is browsing to a newly created internal site called www.comptia.org. After putting incredentials the page comes up blank. Which of the following is MOST likely the cause?（）

A. The user must add the new site to the local log file.
B. A proxy exception has not been configured.
C. SMTP has not been configured.
D. The loopback address has not been configured.

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7.单项选择题Under which of the following circumstances would a technician use IPCONFIG /RENEW?（）

A. After an unsuccessful reboot
B. If a user’s IP address has been spoofed
C. After using IPCONFIG /RELEASE
D. If the computer has an ARP address conflict

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8.单项选择题A user states that email is not being received. Which of the following protocols should thetechnician check for incoming mail?（）

A.SMTP
B.POP3
C.NNTP
D.HTTP

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9.单项选择题User profiles in Windows 7 are stored in which of the following locations?（）

A. C:\User Profiles
B. C:\Documents and Settings\User Profiles
C. C:\Documents and Settings
D. C:\Users

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10.单项选择题A user reports that their machine seems to be running slower than usual. The user states that the computer has become progressively worse as more applications are installed. Which of the following is the FIRST step the technician should take?（）

A. Run the CHKDSK utility
B. Run the disk defragmenter utility
C. Increase the capacity on the system volume
D. Convert to a dynamic drive on the system

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