单项选择题Malware has been detected and removed on a customer computer several times in a short periodof time. Which of the following will BEST help prevent future occurrences?()

A. Defragment the hard drive
B. Discuss safe web-browsing habits with the customer
C. Delete temporary files, cookies and browser history
D. Install anti-virus software which uses manual updates


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1.单项选择题Which of the following is the default location for the User profiles folder in Windows 7?()

A. C:\Users
B. C:\Program Files (x86)
C. C:\Documents and Settings 
D. C:\Windows\system32

2.单项选择题Which of the following should the technician do FIRST when replacing a motherboard?()

A. Use a benchmarking tool
B. Use anti-static wrist band
C. Remove the CPU
D. Remove the power supply

3.单项选择题A technician is checking on a printer that is frequently jamming. The jams always consist ofmultiple papers becoming stuck. The paper in the printer was just reloaded this morning. Which of the following is the MOST likely reason for the jams?()

A. The drum is old and needs to be replaced.
B. The fuser is not coming up to the proper temperature.
C. The paper tray rollers are too tight.
D. The paper is damp due to humidity.

4.单项选择题A user requires more storage space on their computer. After a technician installs a second IDE drive in the computer, the system will not recognize that there are any hard drives installed. Which of the following is the MOST likely cause of the problem?()

A. The second hard drive has not been formatted for NTFS.
B. The jumpers on both drives are set to the cable select position.
C. The jumper on the first drive is set to master and the second is set to slave.
D. The jumpers on both drives are set to the master position.

8.单项选择题A user is browsing to a newly created internal site called www.comptia.org. After putting incredentials the page comes up blank. Which of the following is MOST likely the cause?()

A. The user must add the new site to the local log file.
B. A proxy exception has not been configured.
C. SMTP has not been configured.
D. The loopback address has not been configured.

9.单项选择题Under which of the following circumstances would a technician use IPCONFIG /RENEW?()

A. After an unsuccessful reboot
B. If a user’s IP address has been spoofed
C. After using IPCONFIG /RELEASE
D. If the computer has an ARP address conflict

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A user reports that their system is starting to run slower, especially when opening large local files. The system has sufficient RAM for the users applications, but the hard drive seems to have higher than normal activity when opening large files.Which of the following would be the BEST tool to diagnose and troubleshoot this problem? ()

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A user states they receive a message Boot device not found half of the time they boot their system.Which of the following is the MOST likely cause? ()

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A technician is called for a computer that is not connecting to the network. Which of the following would be the MOST common tool used to identify the issue? ()

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A user works daily with video production and needs portable storage which will allow them to transport their work back and forth from home. Taking the users storage and bandwidth requirements into consideration, which of the following would BEST suit the users needs?()

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A user is trying to boot a desktop PC from their A: drive. Which of the following devices is the userdescribing?()

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A technician notices that the BIOS event log shows a chassis intrusion. Which of the following is theMOST likely reason for the event? ()

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A technician is troubleshooting a WLAN card in a laptop. The wireless infrastructure is 802.11g. TheWLAN card is showing connected at 11Mbps. Which of the following would be the BEST reason why theWLAN card is performing at that speed? ()

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Which of the following are methods to automatically update the antivirus application?() (Select TWO).

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A technician needs to check which ports are open in the Windows Firewall. Which of the following willallow the technician to view these settings?()

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A client has been unable to fix corruption of system files and does not have a backup or an Automated System Recovery (ASR) disk. Which of the following is the BEST action to take next? ()

题型:单项选择题